通过骑行后反馈提升共享电单车骑手的利他行为
Can we enhance prosocial behavior? Using post-ride feedback to improve micromobility interactions
- 在骑行后提供反馈，引导骑手改善与行人的互动
- 反馈使骑手减速、保持安全距离并延长停顿时间
- 适合城市交通设计与共享出行平台优化
共享微出行工具如电动滑板车和配送机器人，为未来城市交通提供了环保且低成本的替代方案。然而，其社会接受度仍面临挑战。为此，本文研究骑行后反馈对电动滑板车骑手与行人、配送机器人等路面使用者互动中利他行为的影响。通过网络平台测量骑手行为，结果表明：骑行后反馈能有效促进利他行为，客观数据显示骑手在交互时速度更低、保持更佳间距、在他人附近停留时间更长。研究证实了后置反馈的有效性，为设计提升出行者利他行为的方法提供了实践路径。
原文摘要 · Abstract (English)
Micromobility devices, such as e-scooters and delivery robots, hold promise for eco-friendly and cost-effective alternatives for future urban transportation. However, their lack of societal acceptance remains a challenge. Therefore, we must consider ways to promote prosocial behavior in micromobility interactions. We investigate how post-ride feedback can encourage the prosocial behavior of e-scooter riders while interacting with sidewalk users, including pedestrians and delivery robots. Using a web-based platform, we measure the prosocial behavior of e-scooter riders. Results found that post-ride feedback can successfully promote prosocial behavior, and objective measures indicated better gap behavior, lower speeds at interaction, and longer stopping time around other sidewalk actors. The findings of this study demonstrate the efficacy of post-ride feedback and provide a step toward designing methodologies to improve the prosocial behavior of mobility users.
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