arXiv:2409.06164cs.CL2024-09被引 14

用大模型分析心理热线语音文本,预测自杀风险效果优于传统方法。

Deep Learning and Large Language Models for Audio and Text Analysis in Predicting Suicidal Acts in Chinese Psychological Support Hotlines

  • 用大模型自动总结一小时语音内容,提取关键特征
  • 测试集上F1达76%,比人工评估高27.82个百分点
  • 适合精神健康领域研究者与危机干预系统开发者

自杀是全球性的紧迫问题,亟需有效预防干预。心理支持热线已被证明是重要干预手段,中国每年约有200万人次尝试自杀,且多人有多次尝试。及时识别高风险个体对防止悲剧至关重要。随着人工智能,尤其是大语言模型(LLMs)的发展,新技术被引入心理健康领域。本研究包含1284名受试者,旨在验证基于语音和转录文本的深度学习模型与LLM能否有效预测自杀风险。我们提出一种简单的大模型流程:先将约一小时的语音转录文本进行摘要以提取关键特征,再预测未来的自杀行为。该方法在46名受试者的测试集上表现优异,结合人工评分量表后F1得分为76%,比最优的语音深度学习模型高出7个百分点,较仅使用人工量表提升27.82个百分点。研究探索了大模型在自杀预防中的新应用,展示了其未来潜力。

原文摘要 · Abstract (English)

Suicide is a pressing global issue, demanding urgent and effective preventive interventions. Among the various strategies in place, psychological support hotlines had proved as a potent intervention method. Approximately two million people in China attempt suicide annually, with many individuals making multiple attempts. Prompt identification and intervention for high-risk individuals are crucial to preventing tragedies. With the rapid advancement of artificial intelligence (AI), especially the development of large-scale language models (LLMs), new technological tools have been introduced to the field of mental health. This study included 1284 subjects, and was designed to validate whether deep learning models and LLMs, using audio and transcribed text from support hotlines, can effectively predict suicide risk. We proposed a simple LLM-based pipeline that first summarizes transcribed text from approximately one hour of speech to extract key features, and then predict suicidial bahaviours in the future. We compared our LLM-based method with the traditional manual scale approach in a clinical setting and with five advanced deep learning models. Surprisingly, the proposed simple LLM pipeline achieved strong performance on a test set of 46 subjects, with an F1 score of 76\% when combined with manual scale rating. This is 7\% higher than the best speech-based deep learning models and represents a 27.82\% point improvement in F1 score compared to using the manual scale apporach alone. Our study explores new applications of LLMs and demonstrates their potential for future use in suicide prevention efforts.

自杀预测大模型心理干预

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