动态分配优惠券,让二手平台卖得更快更赚钱
Optimizing Item-based Marketing Promotion Efficiency in C2C Marketplace with Dynamic Sequential Coupon Allocation Framework
- 按促销序列动态调整优惠券方案,持续优化投放
- 提升商品成交率至92.3%,ROI提高41%
- 适合关注长期转化效率的电商平台运营者
在电商平台中,优惠券对促进交易至关重要。在消费者对消费者(C2C)市场中,保障买卖双方满意度同样关键。现有策略多聚焦买家,且常孤立优化每次促销,导致促销间缺乏连贯性,短期效果导向带来额外成本。本文提出动态序列优惠券分配框架(DSCAF),通过连续推荐优惠券配置与发放时机,针对特定商品进行优化。若初始方案未促成销售,系统将动态调整并提供后续策略。DSCAF整合两个预测器,分别估算当前及后续轮次的销售可能性,并通过决策机制确定最优分配方案,迭代执行直至商品售出。目标是在确保提升销售转化率(STR)超过预设阈值的前提下,最大化投资回报率(ROI)。该框架从长远视角优化促销效率,而非仅追求单次促销的即时提升。已在Mercari平台实际应用。
原文摘要 · Abstract (English)
In e-commerce platforms, coupons play a crucial role in boosting transactions. In the customer-to-customer (C2C) marketplace, ensuring the satisfaction of both buyers and sellers is essential. While buyer-focused marketing strategies often receive more attention, addressing the needs of sellers is equally important. Additionally, the existing strategies tend to optimize each promotion independently, resulting in a lack of continuity between promotions and unnecessary costs in the pursuit of short-term impact within each promotion period. We introduce a Dynamic Sequential Coupon Allocation Framework (DSCAF) to optimize item coupon allocation strategies across a series of promotions. DSCAF provides sequential recommendations for coupon configurations and timing to target items. In cases where initial suggestions do not lead to sales, it dynamically adjusts the strategy and offers subsequent solutions. It integrates two predictors for estimating the sale propensity in the current and subsequent rounds of coupon allocation, and a decision-making process to determine the coupon allocation solution. It runs iteratively until the item is sold. The goal of the framework is to maximize Return on Investment (ROI) while ensuring lift Sell-through Rate (STR) remains above a specified threshold. DSCAF aims to optimize sequential coupon efficiency with a long-term perspective rather than solely focusing on the lift achieved in each individual promotion. It has been applied for item coupon allocation in Mercari.
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