首次从公平性视角调研非洲民众与专家对医疗AI的期待与担忧。
Nteasee: Understanding Needs in AI for Health in Africa -- A Mixed-Methods Study of Expert and General Population Perspectives
- 结合深度访谈与问卷,覆盖50位专家和672名普通民众。
- 民众普遍信任医疗AI但有中等程度担忧,专家更关注伦理与系统障碍。
- 强调应纳入公众意见,指导非洲医疗AI政策制定。
人工智能(AI)在医疗领域具有巨大潜力,但在非洲多数国家,如何部署符合文化与情境的解决方案尚不明确。为填补这一空白,本研究采用混合方法,通过深度访谈(IDIs)和调查相结合的方式,考察非洲医疗AI的最佳实践、公平性指标及潜在偏见。我们对来自17个国家的50位健康、政策与AI领域的专家进行了时长1.5至2小时的深度访谈,并采用归纳式方法进行主题分析。同时,在非洲5个国家向672名普通民众发放了30分钟的盲测问卷,包含案例研究,分析其在国家、年龄、性别和对AI熟悉度上的量化差异。通过对开放式问题的主题总结,发现普通民众对医疗AI普遍持积极态度且信任度高,但伴随中等程度的担忧;而专家则更多聚焦于信任/不信任、伦理问题及整合的系统性障碍。本研究是首个从算法公平性角度,融合专家与公众双重视角的定性研究,旨在为政策制定者提供参考,并推动未来研究中纳入普通民众的声音。
原文摘要 · Abstract (English)
Artificial Intelligence (AI) for health has the potential to significantly change and improve healthcare. However in most African countries, identifying culturally and contextually attuned approaches for deploying these solutions is not well understood. To bridge this gap, we conduct a qualitative study to investigate the best practices, fairness indicators, and potential biases to mitigate when deploying AI for health in African countries, as well as explore opportunities where artificial intelligence could make a positive impact in health. We used a mixed methods approach combining in-depth interviews (IDIs) and surveys. We conduct 1.5-2 hour long IDIs with 50 experts in health, policy, and AI across 17 countries, and through an inductive approach we conduct a qualitative thematic analysis on expert IDI responses. We administer a blinded 30-minute survey with case studies to 672 general population participants across 5 countries in Africa and analyze responses on quantitative scales, statistically comparing responses by country, age, gender, and level of familiarity with AI. We thematically summarize open-ended responses from surveys. Our results find generally positive attitudes, high levels of trust, accompanied by moderate levels of concern among general population participants for AI usage for health in Africa. This contrasts with expert responses, where major themes revolved around trust/mistrust, ethical concerns, and systemic barriers to integration, among others. This work presents the first-of-its-kind qualitative research study of the potential of AI for health in Africa from an algorithmic fairness angle, with perspectives from both experts and the general population. We hope that this work guides policymakers and drives home the need for further research and the inclusion of general population perspectives in decision-making around AI usage.
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