arXiv:2409.18660econ.GNcs.AI2024-09被引 2

AI反馈看似提升学习,实则加剧技能差距与思维同质化。

Who Benefits from AI? Self-Selection, Skill Gap, and the Hidden Costs of AI Feedback

  • 高动机高技能者更主动使用AI反馈,形成选择性参与
  • 扣除自选因素后,AI学习效果消失,实际增益被夸大
  • 集中使用AI导致思维趋同,适合关注公平与多样性的人看

AI反馈日益普及,研究已证实其学习价值。但个体自主选择是否获取反馈,而更积极、更高技能者更倾向使用,造成效果被夸大的假象。基于超过五年、52,000名在线国际象棋平台用户的数据显示,高动机、高技能用户更主动且高效地使用AI反馈。一旦控制自选动机因素,表面的学习进步即消失。这种选择机制带来两个群体层面后果:一是高技能者受益更多,拉大技能差距;二是因集中使用同一来源的AI输入,个体思维趋于一致,智力多样性下降。通过42个平台级自然实验验证,该多样性下降具有因果性。自选使用行为将个人学习与集体结果连接起来,揭示了人机协同中的微观-宏观关联,对组织学习、人力资本发展及AI辅助工作设计具重要启示。

原文摘要 · Abstract (English)

Feedback from artificial intelligence (AI) is increasingly easy to access and research has already established that people learn from it. But individuals choose when and how to seek such feedback, and more engaged and motivated individuals may seek it more, creating an illusion of effectiveness that masks self-selection. We investigate how the endogenous choice to seek AI feedback shapes both individual learning and collective outcomes. Using data from over five years and 52,000 individuals on an online chess platform, we show that motivated and higher-skilled individuals self-select into AI feedback use-and use it more productively. This self-selection creates an illusion of AI effectiveness: apparent learning gains disappear once endogenous motivation is accounted for. This same selection mechanism drives two population-level consequences. Because motivated, higher-skilled individuals benefit disproportionately, AI access widens the skill gap. And because individuals exposed to centralized AI feedback converge on common input from a centralized AI source, intellectual diversity declines. Leveraging 42 platform-level natural experiments, we show this diversity reduction is causal. Self-selection into AI use thus connects individual-level learning dynamics to collective-level consequences-a micro-macro linkage with implications for organizational learning, human capital development, and the design of AI-augmented work.

AI反馈技能差距思维同质化自选择

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