arXiv:2410.12891cs.CLcs.AI2024-10EMNLP被引 7

用动态解码模拟多种用户性格,提升对话系统多样性。

Multi-trait User Simulation with Adaptive Decoding for Conversational Task Assistants

  • 解码时从不同性格的专用语言模型中采样生成用户画像。
  • 在真实对话数据上验证,能有效捕捉少见对话模式。
  • 无需额外微调,适合构建多样化对话测试环境。

对话系统需应对自然对话中多样的用户行为特征。本文提出多特质自适应解码(mTAD),通过在解码阶段从多个特定性格的语言模型中采样,动态生成多样化的用户画像。该方法无需额外微调,即可高效构建多用户模拟。基于对话任务助手(CTA)领域的实际对话数据,研究识别出关键对话特质,并构建了能生成与用户画像一致的对话框架。实验表明,使用专用语言模型可有效建模单一特质,即使在跨领域任务中也能捕捉稀有对话模式。同时,mTAD展现出强鲁棒性与灵活性,适用于融合多种用户模拟器。

原文摘要 · Abstract (English)

Conversational systems must be robust to user interactions that naturally exhibit diverse conversational traits. Capturing and simulating these diverse traits coherently and efficiently presents a complex challenge. This paper introduces Multi-Trait Adaptive Decoding (mTAD), a method that generates diverse user profiles at decoding-time by sampling from various trait-specific Language Models (LMs). mTAD provides an adaptive and scalable approach to user simulation, enabling the creation of multiple user profiles without the need for additional fine-tuning. By analyzing real-world dialogues from the Conversational Task Assistant (CTA) domain, we identify key conversational traits and developed a framework to generate profile-aware dialogues that enhance conversational diversity. Experimental results validate the effectiveness of our approach in modeling single-traits using specialized LMs, which can capture less common patterns, even in out-of-domain tasks. Furthermore, the results demonstrate that mTAD is a robust and flexible framework for combining diverse user simulators.

对话系统用户模拟语言模型多样性

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