arXiv:2410.13788cs.CL2024-10ICLR被引 83

让大模型学会预判对话未来,主动问清楚模糊问题。

Modeling Future Conversation Turns to Teach LLMs to Ask Clarifying Questions

  • 用未来对话效果反推偏好标签,指导模型提问
  • 在多解释问答数据集上提升5%的准确率
  • 能判断何时该问、何时可直接回答

大型语言模型常需回应高度模糊的用户请求,此时最佳响应可能是提出澄清问题以获取更多信息。现有模型往往默认单一理解,导致用户困惑。我们推测这源于当前偏好数据标注仅基于历史上下文。为此,我们通过模拟未来对话结果来分配偏好标签,使模型学会在能针对不同用户理解生成后续精准回应时主动提问。在包含多标注的开放域问答数据集上,评估系统恢复用户原始意图与期望答案的能力。对比仅基于前序上下文标注的方法,我们的方法在不同解释下的答案集合上实现5%的F1提升,验证了建模未来对话轮次的价值。此外,我们还证明该方法可训练模型合理判断提问时机,在无需澄清时直接作答,实验显示其判断准确率比现有方法高出3%。

原文摘要 · Abstract (English)

Large language models (LLMs) must often respond to highly ambiguous user requests. In such cases, the LLM's best response may be to ask a clarifying question to elicit more information. Existing LLMs often respond by presupposing a single interpretation of such ambiguous requests, frustrating users who intended a different interpretation. We speculate this is caused by current preference data labeling practice, where LLM responses are evaluated only on their prior contexts. To address this, we assign preference labels by simulating their expected outcomes in future turns. This allows LLMs to learn to ask clarifying questions when it can generate responses that are tailored to each user interpretation in future turns. On open-domain QA datasets with multiple annotations, we evaluate systems based on their ability to ask clarifying questions to recover each user's interpretation and expected answer. We compare systems trained using our proposed preference labeling methods against standard methods, which assign preferences based on only prior context. Our method achieves a 5% improvement in F1 measured against the answer set from different interpretations of each query, showing the value of modeling future conversation turns. We further demonstrate that our method can be used to train models to judiciously determine when to ask clarifying questions, directly answering the question when clarification is unnecessary. In our experiments, we find that our method achieves a 3% improvement in accuracy of such judgments over existing methods.

对话系统大模型提问策略

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