针对电商中动态变化的服务商,提出分布式持续学习算法实时评估信任度。
Distributed Online Life-Long Learning (DOL3) for Multi-agent Trust and Reputation Assessment in E-commerce
- 采用分布式在线终身学习框架,融合自身与邻居评估结果
- 在90%场景下优于现有方法,有效应对服务提供者数量与质量波动
- 适合开放动态环境下的多智能体信任评估,尤其适用于电商平台
在以电商为代表的市民导向环境中,服务提供者与消费者代理的信任与声誉评估对维护交互完整性至关重要。服务提供者常追求自私目标,导致服务质量高度波动,环境呈现非平稳性。活跃服务提供者的数量随时间变化,形成开放环境,需快速连续地进行信任与声誉评估。大规模服务提供者要求分布式多智能体评估机制。本文针对此类非平稳环境下服务提供者与消费者间交易的多智能体信任与声誉评估问题,提出一种新型分布式在线终身学习(DOL3)算法。观察者智能体通过网络通信共享评估的信任分值,执行自适应学习与加权融合。仿真表明,传统基于模型训练的方法在此类环境中表现不佳;而DOL3在统计评估中于90%情况下优于其他模型,能有效处理环境波动性。
原文摘要 · Abstract (English)
Trust and Reputation Assessment of service providers in citizen-focused environments like e-commerce is vital to maintain the integrity of the interactions among agents. The goals and objectives of both the service provider and service consumer agents are relevant to the goals of the respective citizens (end users). The provider agents often pursue selfish goals that can make the service quality highly volatile, contributing towards the non-stationary nature of the environment. The number of active service providers tends to change over time resulting in an open environment. This necessitates a rapid and continual assessment of the Trust and Reputation. A large number of service providers in the environment require a distributed multi-agent Trust and Reputation assessment. This paper addresses the problem of multi-agent Trust and Reputation Assessment in a non-stationary environment involving transactions between providers and consumers. In this setting, the observer agents carry out the assessment and communicate their assessed trust scores with each other over a network. We propose a novel Distributed Online Life-Long Learning (DOL3) algorithm that involves real-time rapid learning of trust and reputation scores of providers. Each observer carries out an adaptive learning and weighted fusion process combining their own assessment along with that of their neighbour in the communication network. Simulation studies reveal that the state-of-the-art methods, which usually involve training a model to assess an agent's trust and reputation, do not work well in such an environment. The simulation results show that the proposed DOL3 algorithm outperforms these methods and effectively handles the volatility in such environments. From the statistical evaluation, it is evident that DOL3 performs better compared to other models in 90% of the cases.
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