用自适应框架生成逻辑清晰的深度问答,提升复杂问题回答质量。
An Adaptive Framework for Generating Systematic Explanatory Answer in Online Q&A Platforms
- 基于系统性思维设计动态大纲,智能组织多源信息。
- 在知乎平台测试中,每条回答平均获5.73个赞,超80%人工回答。
- 适合需要结构化、深度解释的在线问答场景,如学术或专业咨询。
问答系统在处理需跨领域知识融合的复杂问题时面临挑战。传统RAG模型虽能检索信息,但在生成全面且逻辑连贯的答案方面表现不足。本文定义了解释性答案生成任务,旨在解决信息覆盖不全与逻辑不一致问题。为此,提出SynthRAG框架,通过自适应大纲实现动态内容构建,生成系统性信息以确保详尽覆盖,并根据用户需求定制答案。该方法保障了内容的逻辑一致性与信息深度融合,显著提升回答质量与深度。实证评估表明,SynthRAG在处理复杂问题上优于基础RAG模型。线上部署于知乎平台显示,其生成的回答平均获得5.73个赞,性能超越79.8%的人工贡献者,验证了框架的实际价值与应用潜力。代码已开源:https://github.com/czy1999/SynthRAG。
原文摘要 · Abstract (English)
Question Answering (QA) systems face challenges in handling complex questions that require multi-domain knowledge synthesis. The naive RAG models, although effective in information retrieval, struggle with complex questions that require comprehensive and in-depth answers. The pioneering task is defined as explanatory answer generation, which entails handling identified challenges such as the requirement for comprehensive information and logical coherence within the generated context. To address these issues, we refer to systematic thinking theory and propose SynthRAG, an innovative framework designed to enhance QA performance. SynthRAG improves on conventional models by employing adaptive outlines for dynamic content structuring, generating systematic information to ensure detailed coverage, and producing customized answers tailored to specific user inquiries. This structured approach guarantees logical coherence and thorough integration of information, yielding responses that are both insightful and methodically organized. Empirical evaluations underscore SynthRAG's effectiveness, demonstrating its superiority in handling complex questions, overcoming the limitations of naive RAG models, and significantly improving answer quality and depth. Furthermore, an online deployment on the Zhihu platform revealed that SynthRAG's answers achieved notable user engagement, with each response averaging 5.73 upvotes and surpassing the performance of 79.8% of human contributors, highlighting the practical relevance and impact of the proposed framework. Our code is available at https://github.com/czy1999/SynthRAG .
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