arXiv:2410.18727cs.ROcs.HC2024-10被引 2

对比英日用户在机器人远程操控中的体验,发现日本用户更信任机器人且压力更小。

Breaking Down the Barriers: Investigating Non-Expert User Experiences in Robotic Teleoperation in UK and Japan

  • 用数字孪生+模块化框架实现任意机械臂的直接远程操作
  • UR5e在任务完成数和认知负荷上表现最优,触觉手套组合导致最高中断
  • 日本参与者比英国参与者更信任机器人,适合跨文化人机交互研究

每年都有新机器人被设计用于融入日常生活,因此研究人类对机器人的信任至关重要。远程操控机械臂对非专家用户而言颇具挑战。为减轻用户负担,我们开发了TELESIM——一个模块化、即插即用的框架,通过数字孪生作为用户与机器人系统之间的接口,实现任意机械臂的直接远程操作。我们通过包含三种机器人和控制方式的用户调查评估该框架,并记录用户在完成塔堆叠任务时的工作量与表现。然而,此前分析未涵盖用户负担及对机器人信任度。本文补充了在英国开展的37名参与者的调查结果,并新增在日本进行的类似实验,使用VR控制器连接UR5e机械臂。实验结果显示,UR5e完成的塔数最多,认知压力最小;而采用Senseglove与UR3组合的用户物理负担最高,也更易感到挫败。此外,日本参与者表现出比英国参与者更高的机器人信任度。

原文摘要 · Abstract (English)

Robots are being created each year with the goal of integrating them into our daily lives. As such, there is an interest in research in evaluating the trust of humans toward robots. In addition, teleoperating robotic arms can be challenging for non-experts. To reduce the strain put on the user, we created TELESIM, a modular and plug-and-play framework that enables direct teleoperation of any robotic arm using a digital twin as the interface between users and the robotic system. We evaluated our framework using a user survey with three robots and control methods and recorded the user's workload and performance at completing a tower stacking task. However, an analysis of the strain on the user and their ability to trust robots was omitted. This paper addresses these omissions by presenting the additional results of our user survey of 37 participants carried out in United Kingdom. In addition, we present the results of an additional user survey, under similar conditions performed in Japan, with the goal of addressing the limitations of our previous approach, by interfacing a VR controller with a UR5e. Our experimental results show that the UR5e has more towers built. Additionally, the UR5e gives the least amount of cognitive stress, while the combination of Senseglove and UR3 provides the user with the highest physical strain and causes the user to feel more frustrated. Finally, the Japanese participants seem more trusting of robots than the British participants.

人机交互远程操控跨文化研究机器人信任

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