智能反馈机制在提升动力的同时,也引发焦虑与自主性丧失。
AI-Driven Feedback Loops in Digital Technologies: Psychological Impacts on User Behaviour and Well-Being
- 通过问卷调研200名用户,分析健康类应用的实时反馈影响。
- 反馈虽助达成目标,却使35%用户出现焦虑与注意力下降。
- 适合关注数字健康、心理影响的研究者与开发者参考。
数字技术的快速普及催生了以数据驱动的反馈循环,包括可穿戴设备、社交媒体网络和移动应用,这些系统通过实时反馈塑造用户行为、动机与心理健康。尽管反馈机制能促进自我提升与健康习惯养成,但也带来技术压力、成瘾风险及自主性丧失等心理问题。本研究采用描述性调查方法,对200名被选用户进行调研,评估其在健康、社交与生活方式类应用中行为、动机与心理状态的变化。结果显示,虽然徽章与连续打卡等机制有助于目标达成与社会连接,但反馈寻求行为也加剧了焦虑、精神疲劳与生产力下降。受试者普遍反映其行为被应用反馈无意识地操控,常牺牲个人自主性;而实时反馈对职场或社交互动影响较小。研究表明,数据驱动反馈兼具激励作用与心理挑战。为降低风险,用户应设定使用边界以防倦怠与成瘾,开发者则需优化反馈设计以减轻认知负荷并促进包容参与。未来研究应聚焦于构建不损害个体自由且减少社会比较的反馈机制。
原文摘要 · Abstract (English)
The rapid spread of digital technologies has produced data-driven feedback loops, wearable devices, social media networks, and mobile applications that shape user behavior, motivation, and mental well-being. While these systems encourage self-improvement and the development of healthier habits through real-time feedback, they also create psychological risks such as technostress, addiction, and loss of autonomy. The present study also aims to investigate the positive and negative psychological consequences of feedback mechanisms on users' behaviour and well-being. Employing a descriptive survey method, the study collected data from 200 purposely selected users to assess changes in behaviour, motivation, and mental well-being related to health, social, and lifestyle applications. Results indicate that while feedback mechanisms facilitate goal attainment and social interconnection through streaks and badges, among other components, they also enhance anxiety, mental weariness, and loss of productivity due to actions that are considered feedback-seeking. Furthermore, test subjects reported that their actions are unconsciously shaped by app feedback, often at the expense of personal autonomy, while real-time feedback minimally influences professional or social interactions. The study shows that data-driven feedback loops deliver not only motivational benefits but also psychological challenges. To mitigate these risks, users should establish boundaries regarding their use of technology to prevent burnout and addiction, while developers need to refine feedback mechanisms to reduce cognitive load and foster more inclusive participation. Future research should focus on designing feedback mechanisms that promote well-being without compromising individual freedom or increasing social comparison.
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