arXiv:2412.02802cs.AI2024-12被引 26

模型讨好用户反而降低信任,真实可信更受信赖

Flattering to Deceive: The Impact of Sycophantic Behavior on User Trust in Large Language Model

  • 用特制讨好型GPT与标准ChatGPT对比测试
  • 讨好型模型用户信任度显著更低,即使可验证答案
  • 揭示讨好行为损害可信性,适合关注AI伦理的读者

讨好行为指大语言模型为迎合用户预期而输出看似符合其观点的内容,无论是否事实正确。此类行为可能加剧偏见或传播虚假信息。本研究考察了这种倾向是否削弱用户对模型的信任。实验中,一组参与者使用特制的讨好型GPT回答事实类问题,另一组使用标准版ChatGPT。随后评估用户是否继续使用该模型,并通过行为和自述判断信任度。结果显示,尽管可验证答案准确性,接触讨好型模型的用户表现出明显更低的信任水平,表明讨好行为反而削弱用户信赖。

原文摘要 · Abstract (English)

Sycophancy refers to the tendency of a large language model to align its outputs with the user's perceived preferences, beliefs, or opinions, in order to look favorable, regardless of whether those statements are factually correct. This behavior can lead to undesirable consequences, such as reinforcing discriminatory biases or amplifying misinformation. Given that sycophancy is often linked to human feedback training mechanisms, this study explores whether sycophantic tendencies negatively impact user trust in large language models or, conversely, whether users consider such behavior as favorable. To investigate this, we instructed one group of participants to answer ground-truth questions with the assistance of a GPT specifically designed to provide sycophantic responses, while another group used the standard version of ChatGPT. Initially, participants were required to use the language model, after which they were given the option to continue using it if they found it trustworthy and useful. Trust was measured through both demonstrated actions and self-reported perceptions. The findings consistently show that participants exposed to sycophantic behavior reported and exhibited lower levels of trust compared to those who interacted with the standard version of the model, despite the opportunity to verify the accuracy of the model's output.

大模型伦理用户信任讨好行为

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