arXiv:2412.03847cs.CL2024-12被引 1

教育心理双功能对话机器人,多智能体协同提供精准服务

Educational-Psychological Dialogue Robot Based on Multi-Agent Collaboration

  • 多智能体协作:安全检测、意图识别、教育与心理大模型分工协作
  • 结合检索增强与微调,教育与心理问答准确率显著提升
  • 适合教育咨询与心理辅导场景,兼顾专业性与安全性

智能对话系统在现代教育与心理辅导领域应用日益广泛,但现有系统多局限于单一领域,难以同时应对教育与心理问题,且在处理复杂情况时常缺乏准确性与专业性。为此,本文提出一种融合教育与心理辅导功能的智能对话系统。系统由多个AI智能体组成,包括安全检测智能体、意图识别智能体、教育大模型智能体和心理大模型智能体,协同工作以确保提供准确的教育知识问答与专业的心理支持服务。具体而言,系统通过意图分类模型识别用户输入意图,并调用检索增强的教育大模型与基于心理数据微调的心理大模型,分别提供专业教育建议与心理支持。

原文摘要 · Abstract (English)

Intelligent dialogue systems are increasingly used in modern education and psychological counseling fields, but most existing systems are limited to a single domain, cannot deal with both educational and psychological issues, and often lack accuracy and professionalism when dealing with complex issues. To address these problems, this paper proposes an intelligent dialog system that combines educational and psychological counseling functions. The system consists of multiple AI agent, including security detection agent, intent identification agent, educational LLM agent, and psychological LLM agent, which work in concert to ensure the provision of accurate educational knowledge Q\&A and psychological support services. Specifically, the system recognizes user-input intentions through an intention classification model and invokes a retrieval-enhanced educational grand model and a psychological grand model fine-tuned with psychological data in order to provide professional educational advice and psychological support.

对话系统多智能体教育机器人心理辅导

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