arXiv:2412.09564cs.NIcs.LG2024-12被引 1

用机器学习分析电缆网络数据,自动识别故障位置并降低误报率。

Improving the Reliability of Cable Broadband Networks via Proactive Network Maintenance

  • 基于时序数据分析和工单提示,构建异常检测特征
  • 准确区分网络内部与用户端故障,误报率显著降低
  • 适合运营商用于提升宽带网络运维效率

有线宽带网络是美国少数广泛部署的“最后一公里”宽带技术,但历经数十年运行后可靠性差。行业提出主动网络维护(Proactive Network Maintenance, PNM)框架用于诊断网络问题,但缺乏公开方法系统性利用这些数据进行故障检测与定位。现有公共工具误报率过高。本文提出CableMon,首个公开的基于机器学习的PNM数据分析系统,旨在提升有线宽带网络可靠性。CableMon解决两大挑战:精准检测故障,以及区分故障发生在网络侧还是用户端。系统通过统计模型从时序数据生成特征,并利用客户报修工单作为提示,推断各特征的异常阈值。进一步采用无监督学习模型,将具有相似异常模式的设备聚类,有效识别网络内故障与用户端故障——二者需不同技术人员处理。基于某运营商八个月的PNM数据及报修记录进行实验评估,结果表明CableMon能有效检测并区分故障,优于现有公共工具。

原文摘要 · Abstract (English)

Cable broadband networks are one of the few "last-mile" broadband technologies widely available in the U.S. Unfortunately, they have poor reliability after decades of deployment. The cable industry proposed a framework called Proactive Network Maintenance (PNM) to diagnose the cable networks. However, there is little public knowledge or systematic study on how to use these data to detect and localize cable network problems. Existing tools in the public domain have prohibitive high false-positive rates. In this paper, we propose CableMon, the first public-domain system that applies machine learning techniques to PNM data to improve the reliability of cable broadband networks. CableMon tackles two key challenges faced by cable ISPs: accurately detecting failures, and distinguishing whether a failure occurs within a network or at a subscriber's premise. CableMon uses statistical models to generate features from time series data and uses customer trouble tickets as hints to infer abnormal/failure thresholds for these generated features. Further, CableMon employs an unsupervised learning model to group cable devices sharing similar anomalous patterns and effectively identify impairments that occur inside a cable network and impairments occur at a subscriber's premise, as these two different faults require different types of technical personnel to repair them. We use eight months of PNM data and customer trouble tickets from an ISP and experimental deployment to evaluate CableMon's performance. Our evaluation results show that CableMon can effectively detect and distinguish failures from PNM data and outperforms existing public-domain tools.

网络运维故障检测机器学习宽带网络

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