arXiv:2412.13283cs.CL2024-12

用图神经网络提升对话系统中人物特征识别准确率。

Enhancing Persona Classification in Dialogue Systems: A Graph Neural Network Approach

  • 结合文本嵌入与图神经网络,构建人物特征关系图。
  • 在小样本条件下,分类准确率显著优于传统方法。
  • 适合需要个性化对话的智能助手研发团队使用。

近年来,大语言模型(LLMs)因其在虚拟助手和聊天机器人中提升个性化体验的潜力而备受关注。本文聚焦于将人物特征融入LLMs以增强对话自然度与用户参与度。针对人物特征分类这一对话理解中的关键挑战,提出一种融合文本嵌入与图神经网络(GNNs)的框架。由于缺乏专用的人物特征分类数据集,研究构建了一个人工标注的数据集用于模型训练与评估。方法通过文本嵌入提取人物陈述的语义特征,并构建节点代表人物、边表示相似性的图结构;GNN利用该结构传播相关信息,从而提升分类性能。实验表明,所提方法,特别是引入GNN,显著改善了分类效果,尤其在数据有限时表现突出。主要贡献包括提出一个完整的人物特征分类框架及创建首个专用数据集。

原文摘要 · Abstract (English)

In recent years, Large Language Models (LLMs) gain considerable attention for their potential to enhance personalized experiences in virtual assistants and chatbots. A key area of interest is the integration of personas into LLMs to improve dialogue naturalness and user engagement. This study addresses the challenge of persona classification, a crucial component in dialogue understanding, by proposing a framework that combines text embeddings with Graph Neural Networks (GNNs) for effective persona classification. Given the absence of dedicated persona classification datasets, we create a manually annotated dataset to facilitate model training and evaluation. Our method involves extracting semantic features from persona statements using text embeddings and constructing a graph where nodes represent personas and edges capture their similarities. The GNN component uses this graph structure to propagate relevant information, thereby improving classification performance. Experimental results show that our approach, in particular the integration of GNNs, significantly improves classification performance, especially with limited data. Our contributions include the development of a persona classification framework and the creation of a dataset.

对话系统图神经网络人物特征LLM

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