OfficeMate机器人在办公室试点中展现助人减压与促健康潜力。
OfficeMate: Pilot Evaluation of an Office Assistant Robot
- 设计社交型办公助手，支持任务、互动与健康提醒。
- 7人试用反馈：提升员工幸福感，但关注隐私与交互时机。
- 适合关注人机协同办公的团队与智能机器人研发者。
办公助理机器人（OARs）为提升办公空间中员工福祉与效率提供了潜在解决方案。本文介绍OfficeMate，一款旨在协助日常事务、促进社交互动并推动健康习惯的社交型办公助理机器人。通过在办公室环境中对7名参与者进行试点评估，研究发现用户认为此类机器人有助于减轻压力、培养健康行为，并珍视其陪伴及活动提醒功能。然而，也提出了关于隐私、沟通方式以及交互时间的顾虑。反馈强调需谨慎设计机器人的外观与行为，以契合办公室社交规范并优化用户体验。这些发现将为未来自适应智能办公机器人的开发提供重要参考。
原文摘要 · Abstract (English)
Office Assistant Robots (OARs) offer a promising solution to proactively provide in-situ support to enhance employee well-being and productivity in office spaces. We introduce OfficeMate, a social OAR designed to assist with practical tasks, foster social interaction, and promote health and well-being. Through a pilot evaluation with seven participants in an office environment, we found that users see potential in OARs for reducing stress and promoting healthy habits and value the robot's ability to provide companionship and physical activity reminders in the office space. However, concerns regarding privacy, communication, and the robot's interaction timing were also raised. The feedback highlights the need to carefully consider the robot's appearance and behaviour to ensure it enhances user experience and aligns with office social norms. We believe these insights will better inform the development of adaptive, intelligent OAR systems for future office space integration.
Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品；中文卡片由大模型生成，请以原文为准。