arXiv:2501.08507cs.ROcs.HC2025-01被引 14

提出动态情境意识框架,帮助人机团队按需获取关键信息。

A Framework for Dynamic Situational Awareness in Human Robot Teams: An Interview Study

  • 基于16名专家访谈,构建人机协作中动态情境意识模型。
  • 发现情境意识需求随环境、任务和角色变化而动态调整。
  • 适合人机交互设计者与协作系统开发者参考。

在人机团队中,人类的情境意识指操作者对团队状态、行动、计划及其环境的主动认知。适当的情境意识对成功的人机协作至关重要。传统观点认为需要始终掌握全部信息,但这一假设存在问题:最佳所需情境意识水平会随动态环境条件、任务背景以及成员角色与能力而变化。本文通过对16位具有丰富人机协同经验的参与者进行访谈,分析得出一个解释人机协作中情境意识动态性的框架。研究还识别出影响实际与所需情境意识差距的多种因素,揭示了由此产生的各类情境意识效率低下类型及其主要后果,并发现人类与机器人共同采用的多种策略可有效维持必要的情境意识。研究成果有助于实现对动态情境意识的精准评估,为用户自适应人机界面设计提供支持,推动未来更高效、协作性更强的人机团队建设。

原文摘要 · Abstract (English)

In human-robot teams, human situational awareness is the operator's conscious knowledge of the team's states, actions, plans and their environment. Appropriate human situational awareness is critical to successful human-robot collaboration. In human-robot teaming, it is often assumed that the best and required level of situational awareness is knowing everything at all times. This view is problematic, because what a human needs to know for optimal team performance varies given the dynamic environmental conditions, task context and roles and capabilities of team members. We explore this topic by interviewing 16 participants with active and repeated experience in diverse human-robot teaming applications. Based on analysis of these interviews, we derive a framework explaining the dynamic nature of required situational awareness in human-robot teaming. In addition, we identify a range of factors affecting the dynamic nature of required and actual levels of situational awareness (i.e., dynamic situational awareness), types of situational awareness inefficiencies resulting from gaps between actual and required situational awareness, and their main consequences. We also reveal various strategies, initiated by humans and robots, that assist in maintaining the required situational awareness. Our findings inform the implementation of accurate estimates of dynamic situational awareness and the design of user-adaptive human-robot interfaces. Therefore, this work contributes to the future design of more collaborative and effective human-robot teams.

人机协作情境意识动态适配

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