从科研、商业到私密互动，解析聊天机器人三重社会角色。
The Three Social Dimensions of Chatbot Technology
- 构建三维框架：科研工具、商业产品、亲密交互对象
- 揭示聊天机器人从实验室走向日常生活的过程
- 适合关注技术社会影响的研究者与从业者
尽管聊天机器人技术已发展数十年并采用多种方法，但理解其功能与影响仍需创新框架。仅从技术角度无法充分说明对话系统如何嵌入社会动态。本研究系统考察了聊天机器人在三个社会维度中的角色：作为科学研究的对象、商业应用的工具以及亲密互动的媒介。通过建立从实验室到市场再到私人生活的演进框架，本文推动了对聊天机器人技术及其对人类生活与社会关系影响的更广泛学术探讨。
原文摘要 · Abstract (English)
The development and deployment of chatbot technology, while spanning decades and employing different techniques, require innovative frameworks to understand and interrogate their functionality and implications. A mere technocentric account of the evolution of chatbot technology does not fully illuminate how conversational systems are embedded in societal dynamics. This study presents a structured examination of chatbots across three societal dimensions, highlighting their roles as objects of scientific research, commercial instruments, and agents of intimate interaction. Through furnishing a dimensional framework for the evolution of conversational systems, from laboratories to marketplaces to private lives, this article contributes to the wider scholarly inquiry of chatbot technology and its impact in lived human experiences and dynamics.
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