arXiv:2501.15290cs.CRcs.AI2025-01被引 27

用RAG技术实现实时反诈骗,自动识别通话中的隐私窃取和身份冒用。

Advanced Real-Time Fraud Detection Using RAG-Based LLMs

  • 基于RAG的实时语音转写与政策比对,动态验证通话合规性。
  • 97.98%准确率、97.44% F1值,100次测试优于现有方法。
  • 无需重训即可更新反诈策略,适合金融、客服等高风险场景。

人工智能在现代社会中是一把双刃剑,既赋能个体也助长欺诈行为,如虚假电话和用户身份冒用。本文提出一种基于检索增强生成(RAG)技术的实时反欺诈机制,从两方面应对该挑战:首先,系统实时转录通话内容,并利用RAG模型检查来电者是否索要隐私信息,确保对话透明与真实;其次,通过双步验证流程实现实时用户身份核验,保障责任可追溯。本系统的关键创新在于无需重新训练模型即可动态更新反诈策略,显著提升适应性。我们使用合成通话记录进行验证,在100次测试中达到97.98%的准确率和97.44%的F1分数,性能超越现有先进方法。该系统具备强鲁棒性和灵活性,适用于真实世界部署。

原文摘要 · Abstract (English)

Artificial Intelligence has become a double edged sword in modern society being both a boon and a bane. While it empowers individuals it also enables malicious actors to perpetrate scams such as fraudulent phone calls and user impersonations. This growing threat necessitates a robust system to protect individuals In this paper we introduce a novel real time fraud detection mechanism using Retrieval Augmented Generation technology to address this challenge on two fronts. First our system incorporates a continuously updating policy checking feature that transcribes phone calls in real time and uses RAG based models to verify that the caller is not soliciting private information thus ensuring transparency and the authenticity of the conversation. Second we implement a real time user impersonation check with a two step verification process to confirm the callers identity ensuring accountability. A key innovation of our system is the ability to update policies without retraining the entire model enhancing its adaptability. We validated our RAG based approach using synthetic call recordings achieving an accuracy of 97.98 percent and an F1score of 97.44 percent with 100 calls outperforming state of the art methods. This robust and flexible fraud detection system is well suited for real world deployment.

反欺诈RAG实时检测语音安全

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