让虚拟来访者行为更真实,提升心理咨询训练效果。
Consistent Client Simulation for Motivational Interviewing-based Counseling
- 基于心理动机与信念动态追踪虚拟来访者状态
- 生成符合个体特征的连贯对话,一致性显著提升
- 适合心理咨询训练与评估系统开发人员使用
在心理健康咨询中,模拟人类来访者对训练和评估咨询师(无论是真人还是模拟系统)具有重要意义。然而,以往的研究未关注如心理咨询这类复杂对话任务,其核心挑战在于确保来访者的言行与其设定的人格特征及负面行为情境保持一致。本文提出一种新型框架,实现心理健康咨询中的稳定来访者模拟。该框架跟踪虚拟来访者的心理状态,控制其状态转移,并根据其动机、信念、改变意愿及接受度生成相应行为。通过调整来访者画像与接受度,可有效构建不同咨询场景下的拟真模拟。自动评估与专家评估均表明,相较现有方法,本方法生成的咨询会话具备更高一致性。
原文摘要 · Abstract (English)
Simulating human clients in mental health counseling is crucial for training and evaluating counselors (both human or simulated) in a scalable manner. Nevertheless, past research on client simulation did not focus on complex conversation tasks such as mental health counseling. In these tasks, the challenge is to ensure that the client's actions (i.e., interactions with the counselor) are consistent with with its stipulated profiles and negative behavior settings. In this paper, we propose a novel framework that supports consistent client simulation for mental health counseling. Our framework tracks the mental state of a simulated client, controls its state transitions, and generates for each state behaviors consistent with the client's motivation, beliefs, preferred plan to change, and receptivity. By varying the client profile and receptivity, we demonstrate that consistent simulated clients for different counseling scenarios can be effectively created. Both our automatic and expert evaluations on the generated counseling sessions also show that our client simulation method achieves higher consistency than previous methods.
Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。