arXiv:2502.05951cs.HCcs.AI2025-02被引 2

AI助手Cyri通过对话式分析邮件语义特征,帮用户识别钓鱼邮件。

Cyri: A Conversational AI-based Assistant for Supporting the Human User in Detecting and Responding to Phishing Attacks

  • 基于大模型分析邮件中的紧迫感等钓鱼语义特征,本地处理保障隐私。
  • 在420封钓鱼邮件中准确识别关键特征,用户研究显示显著提升辨识力。
  • 适合安全新手和专家,支持对话与可视化探索,增强用户参与感。

本文介绍Cyri,一个基于大语言模型的对话式AI助手,旨在帮助用户检测和分析钓鱼邮件。Cyri通过统一已有文献中的语义特征与自身提取的新特征,识别如紧迫感、不良后果等钓鱼典型特征。该系统可直接集成于客户端邮件或网页邮箱,通过本地处理实现无缝工作流嵌入,避免敏感邮件数据外传,降低安全风险。其界面设计采用动态视觉提示与上下文解释,减少用户习惯化,提升警觉性。用户可通过与代理对话或可视化方式探索恶意特征,兼顾专家与非专家需求。系统还支持对话记录、即时检测及扩展问题解答。为评估效果,构建了包含420封钓鱼邮件与420封合法邮件的综合数据集。实验表明其能有效识别核心钓鱼语义特征。10名参与者(含专家与非专家)的用户研究表明,Cyri显著提升了用户对钓鱼邮件的识别能力,并加深了对钓鱼手法的理解。

原文摘要 · Abstract (English)

This work introduces Cyri, an AI-powered conversational assistant designed to support a human user in detecting and analyzing phishing emails by leveraging Large Language Models. Cyri has been designed to scrutinize emails for semantic features used in phishing attacks, such as urgency, and undesirable consequences, using an approach that unifies features already established in the literature with others by Cyri features extraction methodology. Cyri can be directly plugged into a client mail or webmail, ensuring seamless integration with the user's email workflow while maintaining data privacy through local processing. By performing analyses on the user's machine, Cyri eliminates the need to transmit sensitive email data over the internet, reducing associated security risks. The Cyri user interface has been designed to reduce habituation effects and enhance user engagement. It employs dynamic visual cues and context-specific explanations to keep users alert and informed while using emails. Additionally, it allows users to explore identified malicious semantic features both through conversation with the agent and visual exploration, obtaining the advantages of both modalities for expert or non-expert users. It also allows users to keep track of the conversation, supports the user in solving additional questions on both computed features or new parts of the mail, and applies its detection on demand. To evaluate Cyri, we crafted a comprehensive dataset of 420 phishing emails and 420 legitimate emails. Results demonstrate high effectiveness in identifying critical phishing semantic features fundamental to phishing detection. A user study involving 10 participants, both experts and non-experts, evaluated Cyri's effectiveness and usability. Results indicated that Cyri significantly aided users in identifying phishing emails and enhanced their understanding of phishing tactics.

AI助手钓鱼检测对话系统安全防护

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