arXiv:2502.09083cs.HCcs.AI2025-02中稿 · CHI'25被引 49

为自动事实核查工具设计可解释性说明,让核查员看得懂、信得过。

Show Me the Work: Fact-Checkers' Requirements for Explainable Automated Fact-Checking

  • 通过访谈了解核查员如何评估证据与决策过程。
  • 发现现有工具缺乏追踪推理路径与标注信息缺口的解释能力。
  • 适合开发可信自动核查系统的研究人员和工具开发者。

大型语言模型和生成式AI在在线媒体中的普及加剧了对高效自动化事实核查的需求,以帮助核查人员应对日益增长且复杂的虚假信息。由于事实核查本身具有高度复杂性,自动化系统必须提供可解释性说明,使核查人员能够审查其输出结果。然而,目前尚不清楚这些说明应如何与核查人员的决策和推理过程对齐,才能有效融入工作流程。本研究通过半结构化访谈与事实核查专业人士,揭示了:(i) 核查员如何评估证据、做出判断并解释其过程;(ii) 核查员在实际中如何使用自动化工具;(iii) 自动化事实核查工具所需的具体解释要求。研究发现,当前存在未被满足的解释需求,提出可复现的解释应具备三个关键特征:追踪模型推理路径、引用具体证据、突出不确定性与信息空白。

原文摘要 · Abstract (English)

The pervasiveness of large language models and generative AI in online media has amplified the need for effective automated fact-checking to assist fact-checkers in tackling the increasing volume and sophistication of misinformation. The complex nature of fact-checking demands that automated fact-checking systems provide explanations that enable fact-checkers to scrutinise their outputs. However, it is unclear how these explanations should align with the decision-making and reasoning processes of fact-checkers to be effectively integrated into their workflows. Through semi-structured interviews with fact-checking professionals, we bridge this gap by: (i) providing an account of how fact-checkers assess evidence, make decisions, and explain their processes; (ii) examining how fact-checkers use automated tools in practice; and (iii) identifying fact-checker explanation requirements for automated fact-checking tools. The findings show unmet explanation needs and identify important criteria for replicable fact-checking explanations that trace the model's reasoning path, reference specific evidence, and highlight uncertainty and information gaps.

可解释性事实核查人机协同

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