arXiv:2502.11721cs.IR2025-02EMNLP被引 3

用大模型动态优化推荐解释,让回复更真实、个性、连贯。

Enhancing Recommendation Explanations through User-Centric Refinement

  • 引入多智能体协作框架,在推理时改进初始解释
  • 在三个数据集上显著提升解释的准确性与用户满意度
  • 适合需要高可信推荐解释的应用场景

生成自然语言推荐解释在推荐系统中日益重要。传统方法通常将用户评论视为解释的真值,通过设计不同模型架构来提升评论预测准确率。然而,由于数据规模和模型能力的限制,这些解释常无法满足真实性、个性化和情感一致性等关键用户需求,严重降低其对用户的帮助性。本文提出一种新型范式,在推理阶段对现有可解释推荐模型生成的初始解释进行优化,以全面提升其质量。具体而言,我们构建基于大语言模型的多智能体协同优化框架,采用“先规划再修正”的模式实现精准修改,并设计分层反思机制,从策略与内容两个层面提供反馈,支持持续优化。在三个数据集上的大量实验验证了该框架的有效性。

原文摘要 · Abstract (English)

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review prediction accuracy by designing various model architectures. However, due to limitations in data scale and model capability, these explanations often fail to meet key user-centric aspects such as factuality, personalization, and sentiment coherence, significantly reducing their overall helpfulness to users. In this paper, we propose a novel paradigm that refines initial explanations generated by existing explainable recommender models during the inference stage to enhance their quality in multiple aspects. Specifically, we introduce a multi-agent collaborative refinement framework based on large language models. To ensure alignment between the refinement process and user demands, we employ a plan-then-refine pattern to perform targeted modifications. To enable continuous improvements, we design a hierarchical reflection mechanism that provides feedback on the refinement process from both strategic and content perspectives. Extensive experiments on three datasets demonstrate the effectiveness of our framework.

推荐解释大模型多智能体

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