梳理触觉情感通信的表达空间,推动人机情感互动自然化
Exploring Embodied Emotional Communication: A Human-oriented Review of Mediated Social Touch
- 融合类别与效价-唤醒模型,构建触觉情感表达空间
- 提炼37个案例的映射策略,形成可落地的设计框架
- 适合人机交互、情感计算领域研究者参考
本文采用以人为本的方法,系统回顾了触觉界面、情感信息、映射机制以及人与人、人与机器人交互中的动态关系,涵盖37个选定的媒介社交触觉(MST)案例。通过分析现有与探索性映射策略,整合类别模型与效价-唤醒模型,构建了支持多样化情绪表达的触觉情感表达空间,展示了如何将情感线索转化为触觉信号。基于此表达能力,提出了包含身体位置、设备形态、触觉模态及参数在内的实用设计空间,并给出工作流程、评估方法及伦理文化考量等设计策略,展望多个未来研究方向。MST不仅可用于传递情感信息,更能促进共情、安慰与连接,在人与人及人与机器人交互中具有重要意义。本研究旨在为设计研究人员和实践者提供全面参考,拓展触觉情感通信的应用边界,提升触觉交互的自然性与社会性。
原文摘要 · Abstract (English)
This paper offers a structured understanding of mediated social touch (MST) using a human-oriented approach, through an extensive review of literature spanning tactile interfaces, emotional information, mapping mechanisms, and the dynamics of human-human and human-robot interactions. By investigating the existing and exploratory mapping strategies of the 37 selected MST cases, we established the emotional expression space of MSTs that accommodated a diverse spectrum of emotions by integrating the categorical and Valence-arousal models, showcasing how emotional cues can be translated into tactile signals. Based on the expressive capacity of MSTs, a practical design space was structured encompassing factors such as the body locations, device form, tactile modalities, and parameters. We also proposed various design strategies for MSTs including workflow, evaluation methods, and ethical and cultural considerations, as well as several future research directions. MSTs' potential is reflected not only in conveying emotional information but also in fostering empathy, comfort, and connection in both human-human and human-robot interactions. This paper aims to serve as a comprehensive reference for design researchers and practitioners, which helps expand the scope of emotional communication of MSTs, facilitating the exploration of diverse applications of affective haptics, and enhancing the naturalness and sociability of haptic interaction.
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