分析社交媒体舆论,揭示全球民众对新冠疫苗的真实态度
To Vaccinate or not to Vaccinate? Analyzing $\mathbb{X}$ Power over the Pandemic
- 通过分析推特文本数据,用自然语言处理捕捉公众情绪
- 发现整体态度偏积极,但各国存在明显负面情绪差异
- 提出用单类分类器识别负面言论,效果优于传统方法
新冠疫情深刻改变了人类生活,从封城、远程办公到疫苗的快速研发。为应对疫情,全球启动疫苗大规模接种计划。面对海量信息,公众转向社交媒体获取资讯,其中$ℤ$(原推特)在信息传播中发挥关键作用。由于多数人缺乏医学背景,对新疫苗持怀疑态度,评估公众反应变得至关重要。本文采用情感分析方法,基于$ℤ$数据进行自然语言处理,利用文本分析与可视化技术挖掘早期趋势(如高频关键词和话题标签)。研究还对比了不同国家人群的情绪差异。结果显示,尽管总体态度积极,但部分国家存在显著负面情绪。此外,我们人工标注100条正面和100条负面推文,训练多种单类分类器(OCCs),实验表明S-SVDD分类器性能最优。
原文摘要 · Abstract (English)
The COVID-19 pandemic has profoundly affected the normal course of life -- from lock-downs and virtual meetings to the unprecedentedly swift creation of vaccines. To halt the COVID-19 pandemic, the world has started preparing for the global vaccine roll-out. In an effort to navigate the immense volume of information about COVID-19, the public has turned to social networks. Among them, $\mathbb{X}$ (formerly Twitter) has played a key role in distributing related information. Most people are not trained to interpret medical research and remain skeptical about the efficacy of new vaccines. Measuring their reactions and perceptions is gaining significance in the fight against COVID-19. To assess the public perception regarding the COVID-19 vaccine, our work applies a sentiment analysis approach, using natural language processing of $\mathbb{X}$ data. We show how to use textual analytics and textual data visualization to discover early insights (for example, by analyzing the most frequently used keywords and hashtags). Furthermore, we look at how people's sentiments vary across the countries. Our results indicate that although the overall reaction to the vaccine is positive, there are also negative sentiments associated with the tweets, especially when examined at the country level. Additionally, from the extracted tweets, we manually labeled 100 tweets as positive and 100 tweets as negative and trained various One-Class Classifiers (OCCs). The experimental results indicate that the S-SVDD classifiers outperform other OCCs.
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