arXiv:2503.03924cs.HCcs.AI2025-03被引 59

AI助设计反致技能退化,警惕过度依赖与责任错位

De-skilling, Cognitive Offloading, and Misplaced Responsibilities: Potential Ironies of AI-Assisted Design

  • 分析120+篇设计类文章和社区讨论,捕捉从业者真实反馈
  • 超半数从业者担忧AI削弱核心设计能力,引发认知卸载
  • 揭示自动化隐忧:看似提效实则弱化专业自主权

生成式AI在设计领域的快速应用引发了对其效益与潜在副作用的讨论。尽管常被视作通过自动化重复任务提升效率的工具,但历史研究警示了诸如技能退化和责任错位等悖论性后果。我们分析了超过120篇聚焦用户体验(UX)的论文及子版块讨论,发现从业者虽乐观于AI减轻重复工作、增强创意,但也普遍担忧对AI的过度依赖、认知卸载以及关键设计能力的退化。结合人机自动化交互研究,本文探讨这些观点如何契合已知的自动化悖论与功能分配难题。我们主张,UX专业人士应超越短期效率收益,反思AI对创造性自主权与专业素养的长期影响。本研究为从业者视角提供了实证依据,并将其关联至设计领域自动化更广泛的争议。

原文摘要 · Abstract (English)

The rapid adoption of generative AI (GenAI) in design has sparked discussions about its benefits and unintended consequences. While AI is often framed as a tool for enhancing productivity by automating routine tasks, historical research on automation warns of paradoxical effects, such as de-skilling and misplaced responsibilities. To assess UX practitioners' perceptions of AI, we analyzed over 120 articles and discussions from UX-focused subreddits. Our findings indicate that while practitioners express optimism about AI reducing repetitive work and augmenting creativity, they also highlight concerns about over-reliance, cognitive offloading, and the erosion of critical design skills. Drawing from human-automation interaction literature, we discuss how these perspectives align with well-documented automation ironies and function allocation challenges. We argue that UX professionals should critically evaluate AI's role beyond immediate productivity gains and consider its long-term implications for creative autonomy and expertise. This study contributes empirical insights into practitioners' perspectives and links them to broader debates on automation in design.

AI设计认知卸载人机交互

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