人与聊天机器人互动会伤害自我尊重,因缺乏真实回应。
AI Mimicry and Human Dignity: Chatbot Use as a Violation of Self-Respect
- 用第二人称视角看待聊天机器人,违背互惠尊重原则。
- 四类使用场景中,用户行为均隐含对自尊的损害。
- 适合关注AI伦理、人机关系的读者深入思考。
本文探讨人工智能聊天机器人可能冒犯人类尊严的问题。当前基于大语言模型(LLMs)的聊天机器人虽模仿人类语言行为,却缺乏道德与理性能力,无法实现真正的相互尊重。人类易将聊天机器人拟人化,而设计本身也刻意激发这种反应。因此,人们对待聊天机器人的行为常类似对待道德主体,但因缺乏双向互动,这种尊重无法真正成立。基于第二人称关系的尊严观,此类互动违背了自我尊重——我们应对其自身尊严负有的义务。文章通过信息检索、客户服务、咨询和陪伴四个实际案例说明,日益增长的社会压力迫使人们频繁与聊天机器人互动,构成对人类尊严的潜在威胁。
原文摘要 · Abstract (English)
This paper investigates how human interactions with AI-powered chatbots may offend human dignity. Current chatbots, driven by large language models (LLMs), mimic human linguistic behaviour but lack the moral and rational capacities essential for genuine interpersonal respect. Human beings are prone to anthropomorphise chatbots. Indeed, chatbots appear to be deliberately designed to elicit that response. As a result, human beings' behaviour toward chatbots often resembles behaviours typical of interaction between moral agents. Drawing on a second-personal, relational account of dignity, we argue that interacting with chatbots in this way is incompatible with the dignity of users. We show that, since second-personal respect is premised on reciprocal recognition of second-personal authority, behaving towards chatbots in ways that convey second-personal respect is bound to misfire in morally problematic ways, given the lack of reciprocity. Consequently, such chatbot interactions amount to subtle but significant violations of self-respect: the respect we are dutybound to show for our own dignity. We illustrate this by discussing four actual chatbot use cases (information retrieval, customer service, advising, and companionship), and propound that the increasing societal pressure to engage in such interactions with chatbots poses a hitherto underappreciated threat to human dignity.
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