写作者如何对抗或拥抱AI,重塑职业身份与工作方式。
AI Rivalry as a Craft: How Resisting and Embracing Generative AI Reshape Writing Professions
- 用'工作重塑'理论分析写作者应对AI的四种策略
- 抗拒AI者强化身份认同,拥抱者提升效率并减少人际依赖
- 揭示AI如何改变写作者的职业角色与协作模式
生成式AI(GAI)正冲击专业写作领域,挑战传统实践。现有研究关注创意从业者对GAI的采用体验,但对其如何演变为稳定实践,以及抵抗行为如何影响实践仍知之甚少。为此,我们对25位采纳或抵制GAI的写作者进行了半结构化访谈。基于工作重塑理论,识别出四种策略:抗拒者通过最大化人类潜能、强化专业身份、开拓专业定位及维护网络信誉来重塑角色;而采纳者则通过增强理想工作流程、减少琐碎任务、开展新型人机管理劳动,实现与AI的深度协同,同时降低对他人依赖。研究讨论了GAI实践对写作者身份与工作模式的影响,以及对工作重塑理论的启示。
原文摘要 · Abstract (English)
Generative AI (GAI) technologies are disrupting professional writing, challenging traditional practices. Recent studies explore GAI adoption experiences of creative practitioners, but we know little about how these experiences evolve into established practices and how GAI resistance alters these practices. To address this gap, we conducted 25 semi-structured interviews with writing professionals who adopted and/or resisted GAI. Using the theoretical lens of Job Crafting, we identify four strategies professionals employ to reshape their roles. Writing professionals employed GAI resisting strategies to maximize human potential, reinforce professional identity, carve out a professional niche, and preserve credibility within their networks. In contrast, GAI-enabled strategies allowed writers who embraced GAI to enhance desirable workflows, minimize mundane tasks, and engage in new AI-managerial labor. These strategies amplified their collaborations with GAI while reducing their reliance on other people. We conclude by discussing implications of GAI practices on writers' identity and practices as well as crafting theory.
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