arXiv:2503.11684cs.AIcs.CY2025-03被引 2

用因果分析让机器人更懂人,提升职场心理辅导效果

Exploring Causality for HRI: A Case Study on Robotic Mental Well-being Coaching

  • 基于因果模型让机器人根据人脸情绪和说话时长自适应调整
  • 四周期干预中,自适应机器人显著提升用户积极心理体验
  • 适合关注人机交互可解释性与心理健康应用的研究者

人机交互研究的核心目标之一是让机器人能够理解人类行为并相应调整回应。持续学习与强化学习等自适应模型在真实场景中提升交互效果方面发挥关键作用,但受限于医疗与福祉等敏感领域的真实数据稀缺,导致机器人难以应对新情境。因果分析提供了一种结构化框架,用于理解行为、事件与结果之间的深层关系,使机器人决策超越单纯模式识别,更具可解释性和泛化能力。本文通过一个为期四周的案例研究,探索一种自适应机器人教练如何在工作场所提供积极心理学训练。该教练能自主依据多模态人类行为(如面部情绪值与语音持续时间)进行调整。通过宏观与微观层面的因果分析,研究深入探讨了适应性对用户福祉的影响机制。最终旨在推动对因果推理在人机交互中克服现实挑战的理解。

原文摘要 · Abstract (English)

One of the primary goals of Human-Robot Interaction (HRI) research is to develop robots that can interpret human behavior and adapt their responses accordingly. Adaptive learning models, such as continual and reinforcement learning, play a crucial role in improving robots' ability to interact effectively in real-world settings. However, these models face significant challenges due to the limited availability of real-world data, particularly in sensitive domains like healthcare and well-being. This data scarcity can hinder a robot's ability to adapt to new situations. To address these challenges, causality provides a structured framework for understanding and modeling the underlying relationships between actions, events, and outcomes. By moving beyond mere pattern recognition, causality enables robots to make more explainable and generalizable decisions. This paper presents an exploratory causality-based analysis through a case study of an adaptive robotic coach delivering positive psychology exercises over four weeks in a workplace setting. The robotic coach autonomously adapts to multimodal human behaviors, such as facial valence and speech duration. By conducting both macro- and micro-level causal analyses, this study aims to gain deeper insights into how adaptability can enhance well-being during interactions. Ultimately, this research seeks to advance our understanding of how causality can help overcome challenges in HRI, particularly in real-world applications.

人机交互因果推断心理辅导

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