AI助力心理健康支持,人机协同提升可及性与安全性。
Envisioning an AI-Enhanced Mental Health Ecosystem
- 构建人机协同的AI心理支持生态,保持人类主导。
- 实现个性化干预与主动监测,提升服务覆盖范围。
- 适合关注伦理合规的AI医疗研究者与从业者。
大型语言模型、推理模型及智能体式AI的快速发展,正与全球日益严峻的心理健康危机形成交汇。尽管需求激增,专业支持资源仍严重不足,尤其对弱势群体而言。这为AI介入提供了独特机遇:通过可扩展、情境感知的方式辅助人类干预,在保障人文关怀的前提下增强服务可及性。本文探讨了AI在同伴支持、自助干预、主动监测和数据驱动洞察中的应用,采用以人为本的设计理念,确保AI发挥辅助作用而非替代人类。同时指出部署中面临伦理、透明度、隐私及过度依赖等挑战。提出一种混合生态系统,强调负责任的实施与评估。报告了部分初步研究成果,并展望未来需在伦理与文化敏感性指导下优化AI干预方案。
原文摘要 · Abstract (English)
The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional support, particularly for underserved populations. This presents a unique opportunity for AI to complement human-led interventions, offering scalable and context-aware support while preserving human connection in this sensitive domain. We explore various AI applications in peer support, self-help interventions, proactive monitoring, and data-driven insights, using a human-centred approach that ensures AI supports rather than replaces human interaction. However, AI deployment in mental health fields presents challenges such as ethical concerns, transparency, privacy risks, and risks of over-reliance. We propose a hybrid ecosystem where where AI assists but does not replace human providers, emphasising responsible deployment and evaluation. We also present some of our early work and findings in several of these AI applications. Finally, we outline future research directions for refining AI-enhanced interventions while adhering to ethical and culturally sensitive guidelines.
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