arXiv:2503.21615cs.HCcs.AI2025-03

提出可泛化理解度度量,让智能体更懂人类意图。

A Measure Based Generalizable Approach to Understandability

  • 基于认知科学构建通用理解度度量框架
  • 相比传统方法提升人类对智能体的控制力
  • 适合需要高可解释性的交互系统研究者

成功的智能体-人类协作要求智能体生成的信息对人类可理解,且人类能轻松引导智能体达成目标。当前主流智能体(包括大语言模型)缺乏对理解度的精细把握,仅从训练数据中捕捉平均人类感受,导致可引导性有限(如需复杂的提示工程)。本文主张不依赖数据,而是建立可泛化、跨领域的理解度度量,作为智能体的行动指令。我们系统梳理了不同领域中理解度度量的研究,奠定以认知科学为基础的统一研究基础,推动未来更连贯、普适的理解度研究。

原文摘要 · Abstract (English)

Successful agent-human partnerships require that any agent generated information is understandable to the human, and that the human can easily steer the agent towards a goal. Such effective communication requires the agent to develop a finer-level notion of what is understandable to the human. State-of-the-art agents, including LLMs, lack this detailed notion of understandability because they only capture average human sensibilities from the training data, and therefore afford limited steerability (e.g., requiring non-trivial prompt engineering). In this paper, instead of only relying on data, we argue for developing generalizable, domain-agnostic measures of understandability that can be used as directives for these agents. Existing research on understandability measures is fragmented, we survey various such efforts across domains, and lay a cognitive-science-rooted groundwork for more coherent and domain-agnostic research investigations in future.

可理解性认知科学智能体人机交互

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