arXiv:2503.23596cs.IR2025-03被引 3

研究商品搜索中异常商品如何吸引用户注意力,揭示视觉与认知因素的作用。

Understanding Visual Saliency of Outlier Items in Product Search

  • 用视觉显著性模型分析商品列表中由视觉对比引发的异常感知
  • 眼动实验发现异常商品停留时间更长,且文字描述比外观更易吸引注意
  • 结合底层数学模型与真实购物场景实验,验证多因素影响机制

在双边市场中,商品需争夺用户注意力以获取收益。商品曝光度受位置偏差等影响,近期研究指出商品间的相互依赖关系(如排名中的异常项)也会影响曝光。异常项指在排序列表中明显偏离其他商品的项目。理解异常项对暴露分布至关重要。此前工作探讨了呈现特征对用户感知异常的影响,但未解决两个关键问题:(i) 纯视觉底层数学因素如何影响异常感知?(ii) 在真实在线购物场景中,高层认知因素如何影响判断?本文首先通过视觉显著性模型评估仅基于视觉属性检测异常项的能力;其次,在真实购物任务中开展眼动实验,不仅贴近现实,也克服了反应时间测量误差。结果表明,视觉显著性模型能有效识别强视觉对比区域;无异常项列表中,尽管商品描述视觉吸引力较低,却最快吸引注意,说明高层认知因素重要;眼动实验显示,异常项引起用户更长时间注视。

原文摘要 · Abstract (English)

In two-sided marketplaces, items compete for user attention, which translates to revenue for suppliers. Item exposure, indicated by the amount of attention items receive in a ranking, can be influenced by factors like position bias. Recent work suggests that inter-item dependencies, such as outlier items in a ranking, also affect item exposure. Outlier items are items that observably deviate from the other items in a ranked list. Understanding outlier items is crucial for determining an item's exposure distribution. In our previous work, we investigated the impact of different presentational features on users' perception of outlier in search results. In this work, we focus on two key questions left unanswered by our previous work: (i) What is the effect of isolated bottom-up visual factors on item outlierness in product lists? (ii) How do top-down factors influence users' perception of item outlierness in a realistic online shopping scenario? We start with bottom-up factors and employ visual saliency models to evaluate their ability to detect outlier items in product lists purely based on visual attributes. Then, to examine top-down factors, we conduct eye-tracking experiments on an online shopping task. Moreover, we employ eye-tracking to not only be closer to the real-world case but also to address the accuracy problem of reaction time in the visual search task. Our experiments show the ability of visual saliency models to detect bottom-up factors, consistently highlighting areas with strong visual contrasts. The results of our eye-tracking experiment for lists without outliers show that despite being less visually attractive, product descriptions captured attention the fastest, indicating the importance of top-down factors. In our eye-tracking experiments, we observed that outlier items engaged users for longer durations compared to non-outlier items.

视觉显著性商品搜索眼动实验

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