提出AI沟通框架FAICO,提升人机共创体验
Improving User Experience with FAICO: Towards a Framework for AI Communication in Human-AI Co-Creativity
- 基于107篇论文系统分析,构建AI沟通设计框架
- 提供设计师卡片与用户配置工具,支持个性化沟通
- 适合人机协作、交互设计与AI产品开发人群
AI与人类的沟通方式对高效人机协同创作至关重要。然而,现有许多协同创作AI工具缺乏有效沟通能力,限制了其作为合作者的潜力。本文基于对107篇完整论文的系统综述,提出了面向协同创作AI的AI沟通设计框架(FAICO),阐明了AI沟通的关键方面及其对用户体验的影响,以指导有效沟通设计。随后,我们展示了将该框架转化为两项实用工具的具体方法:供设计师使用的沟通策略卡片,以及供用户自定义AI沟通方式的配置工具。前者帮助设计师在多样化的协同场景中考虑适配不同用户群体的沟通策略;后者使用户可根据自身需求和创作流程灵活调整沟通模式。本研究为人类-AI协同创作与人机交互领域提供了新见解,聚焦于通过优化AI沟通来提升用户体验。
原文摘要 · Abstract (English)
How AI communicates with humans is crucial for effective human-AI co-creation. However, many existing co-creative AI tools cannot communicate effectively, limiting their potential as collaborators. This paper introduces our initial design of a Framework for designing AI Communication (FAICO) for co-creative AI based on a systematic review of 107 full-length papers. FAICO presents key aspects of AI communication and their impacts on user experience to guide the design of effective AI communication. We then show actionable ways to translate our framework into two practical tools: design cards for designers and a configuration tool for users. The design cards enable designers to consider AI communication strategies that cater to a diverse range of users in co-creative contexts, while the configuration tool empowers users to customize AI communication based on their needs and creative workflows. This paper contributes new insights within the literature on human-AI co-creativity and Human-Computer Interaction, focusing on designing AI communication to enhance user experience.
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