arXiv:2504.03206cs.CLcs.AI2025-04NeurIPS被引 30

用好奇心奖励让对话模型主动猜用户性格,更懂你。

Enhancing Personalized Multi-Turn Dialogue with Curiosity Reward

  • 引入好奇心奖励,让模型主动推测用户特征
  • 在推荐和教育场景中显著提升个性化效果
  • 适合想打造自适应对话系统的开发者

大型语言模型(LLMs)需个性化对话以适应用户偏好、性格等特征,广泛应用于教育、医疗等领域。现有方法如基于人类反馈的强化学习(RLHF)虽重视帮助性与安全性,却难以实现真正共情、自适应的个性化交互。传统个性化方法依赖大量用户历史,对新用户或上下文有限的场景效果差。为此,我们提出在多轮RLHF中引入基于用户模型的好奇心内在奖励机制,使模型通过优化对话提升用户模型准确性,主动推断用户特质。实验表明,该方法在对话推荐任务和教育场景(针对不同学习风格)中均显著提升个性化表现,相较传统多轮RLHF具备更强泛化能力,同时保持高质量对话。该方案为构建更个性化、自适应、吸引人的对话系统提供了新思路。

原文摘要 · Abstract (English)

Effective conversational agents like large language models (LLMs) must personalize their interactions to adapt to user preferences, personalities, and attributes across diverse domains like education and healthcare. Current methods like Reinforcement Learning from Human Feedback (RLHF), often prioritize helpfulness and safety but fall short in fostering truly empathetic, adaptive, and personalized dialogues. Existing personalization approaches typically rely on extensive user history, limiting their effectiveness for new or context-limited users. To address these limitations, we propose leveraging a user model to incorporate a curiosity-based intrinsic reward into multi-turn RLHF. This novel reward mechanism encourages the LLM agent to actively infer user traits by optimizing conversations to improve its user model's accuracy. Consequently, the agent delivers more personalized interactions by learning more about the user. We demonstrate our method's effectiveness in two distinct domains: significantly improving personalization performance in a conversational recommendation task, and personalizing conversations for different learning styles in an educational setting. We show improved generalization capabilities compared to traditional multi-turn RLHF, all while maintaining conversation quality. Our method offers a promising solution for creating more personalized, adaptive, and engaging conversational agents.

对话系统个性化强化学习用户建模

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