arXiv:2504.10445cs.AIcs.CL2025-04AAAI被引 26

构建真实用户长时网页任务基准,评估AI理解模糊指令能力

RealWebAssist: A Benchmark for Long-Horizon Web Assistance with Real-World Users

  • 基于真实用户采集多步骤网页操作指令序列
  • 顶尖模型在理解与界面元素对齐上准确率不足50%
  • 适合研究长时对话、人机交互与复杂任务规划的团队

为实现长周期网页任务中的有效辅助,AI代理需能持续遵循真实用户的多步指令。与现有网页代理基准不同,现实世界中的指令遵循面临更多挑战:指令可能模糊、所需协助程度不一,且随用户心理状态动态变化。为此,我们提出RealWebAssist,一个新型基准,用于评估在真实场景下进行长周期网页交互、视觉图形界面(GUI)定位以及理解模糊现实指令的能力。该基准包含从真实用户收集的多步骤指令数据集,每位用户要求网页助手在多个网站完成一系列任务。成功代理需推断每条指令的真实意图,跟踪用户心理状态,理解用户特定操作习惯,并将任务映射到正确的界面元素。实验表明,当前最优模型在理解和定位用户指令方面表现不佳,准确率低于50%,揭示了长周期网页辅助中关键挑战。

原文摘要 · Abstract (English)

To achieve successful assistance with long-horizon web-based tasks, AI agents must be able to sequentially follow real-world user instructions over a long period. Unlike existing web-based agent benchmarks, sequential instruction following in the real world poses significant challenges beyond performing a single, clearly defined task. For instance, real-world human instructions can be ambiguous, require different levels of AI assistance, and may evolve over time, reflecting changes in the user's mental state. To address this gap, we introduce RealWebAssist, a novel benchmark designed to evaluate sequential instruction-following in realistic scenarios involving long-horizon interactions with the web, visual GUI grounding, and understanding ambiguous real-world user instructions. RealWebAssist includes a dataset of sequential instructions collected from real-world human users. Each user instructs a web-based assistant to perform a series of tasks on multiple websites. A successful agent must reason about the true intent behind each instruction, keep track of the mental state of the user, understand user-specific routines, and ground the intended tasks to actions on the correct GUI elements. Our experimental results show that state-of-the-art models struggle to understand and ground user instructions, posing critical challenges in following real-world user instructions for long-horizon web assistance.

网页代理长时任务人机交互真实数据

Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。