梳理对话智能体的三大核心能力,指明通往人类智能的关键路径。
A Desideratum for Conversational Agents: Capabilities, Challenges, and Future Directions
- 从推理、监控、控制三方面构建对话智能体能力框架
- 揭示长程对话、自我进化等关键研究空白
- 适合关注AGI与智能对话系统发展的研究者
大型语言模型(LLMs)推动对话AI从传统对话系统迈向具备自主行动、情境感知和多轮交互能力的智能体。然而其能力边界、局限及发展路径仍不清晰。本文提出下一代对话智能体的期望框架,系统分析其三大核心维度:(i) 推理——类人逻辑决策能力,(ii) 监控——自我意识与用户交互监测,(iii) 控制——工具使用与策略遵循。基于此,构建新型分类体系,归纳近期研究进展。识别出关键研究缺口,包括真实评估、长期多轮推理、自我演化、多智能体协作、个性化与主动性等方向。本工作旨在为对话智能体提供结构化基础,揭示现存限制,并为迈向人工通用智能(AGI)提供未来研究指引。相关论文库见:https://github.com/emrecanacikgoz/awesome-conversational-agents。
原文摘要 · Abstract (English)
Recent advances in Large Language Models (LLMs) have propelled conversational AI from traditional dialogue systems into sophisticated agents capable of autonomous actions, contextual awareness, and multi-turn interactions with users. Yet, fundamental questions about their capabilities, limitations, and paths forward remain open. This survey paper presents a desideratum for next-generation Conversational Agents - what has been achieved, what challenges persist, and what must be done for more scalable systems that approach human-level intelligence. To that end, we systematically analyze LLM-driven Conversational Agents by organizing their capabilities into three primary dimensions: (i) Reasoning - logical, systematic thinking inspired by human intelligence for decision making, (ii) Monitor - encompassing self-awareness and user interaction monitoring, and (iii) Control - focusing on tool utilization and policy following. Building upon this, we introduce a novel taxonomy by classifying recent work on Conversational Agents around our proposed desideratum. We identify critical research gaps and outline key directions, including realistic evaluations, long-term multi-turn reasoning skills, self-evolution capabilities, collaborative and multi-agent task completion, personalization, and proactivity. This work aims to provide a structured foundation, highlight existing limitations, and offer insights into potential future research directions for Conversational Agents, ultimately advancing progress toward Artificial General Intelligence (AGI). We maintain a curated repository of papers at: https://github.com/emrecanacikgoz/awesome-conversational-agents.
Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。