探究ChatGPT在日常使用中的伦理与社会规范表现
AI Ethics and Social Norms: Exploring ChatGPT's Capabilities From What to How
- 通过问卷与专家访谈结合，分析ChatGPT的伦理与社会行为
- 发现其在数据透明性与偏见方面存在显著伦理问题
- 适合关注AI伦理、人机交互的研究者与从业者
将大语言模型应用于医疗、协同工作与社会计算领域，需审视其伦理与社会规范，以确保安全融入人类生活。本研究采用混合方法，包含111名参与者的在线调查与38名专家的访谈，探讨ChatGPT作为日常生活工具时的AI伦理与社会规范表现。研究旨在评估其在实证情境下是否遵循伦理与社会规范，这对理解工业与学术研究中的行为及实现机器伦理至关重要。研究揭示了六个关键伦理维度的初步洞察：偏见、可信度、安全性、毒性、社会规范与伦理数据。研究识别出非监督数据收集方式中透明性与偏见带来的重大障碍，构成ChatGPT的主要伦理关切。
原文摘要 · Abstract (English)
Using LLMs in healthcare, Computer-Supported Cooperative Work, and Social Computing requires the examination of ethical and social norms to ensure safe incorporation into human life. We conducted a mixed-method study, including an online survey with 111 participants and an interview study with 38 experts, to investigate the AI ethics and social norms in ChatGPT as everyday life tools. This study aims to evaluate whether ChatGPT in an empirical context operates following ethics and social norms, which is critical for understanding actions in industrial and academic research and achieving machine ethics. The findings of this study provide initial insights into six important aspects of AI ethics, including bias, trustworthiness, security, toxicology, social norms, and ethical data. Significant obstacles related to transparency and bias in unsupervised data collection methods are identified as ChatGPT's ethical concerns.
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