LINC让多语言团队成员用母语开会，提升参与感与理解力。
LINC: Supporting Language Independent Communication and Comprehension to Enhance Contribution in Multilingual Collaborative Meetings
- 基于多语言会议需求设计双模块系统，支持会中实时交流与会后分析。
- 6组跨语言团队测试显示，参与者更愿发言、能更好回顾要点并准备下次会议。
- 适合多语言科研协作场景，尤其对英语非母语者有显著帮助。
跨语言协作研究常涉及不同语言背景的成员，但以英语为第二语言（ESL）的研究者在英文会议中常面临沟通与理解困难，导致贡献有限。我们调查了64位频繁参与多语言团队合作的ESL研究人员，识别出四大关键设计目标：参与度、理解度、记录与反馈。基于此，我们开发了LINC——一种多模态语言无关协作系统，包含两个组件：会议中的实时多语言通信模块，以及会后的讨论分析仪表板。通过两阶段实验，对六组多语言团队进行评估发现，使用LINC后，参与者能以偏好语言交流，有效回忆和复盘行动要点，并更好地准备后续会议。研究还探讨了影响多语言会议参与的外部因素，以及多模态系统在混合多语言协作环境中的潜在价值。
原文摘要 · Abstract (English)
Collaborative research often includes contributors with varied perspectives from diverse linguistic backgrounds. However, English as a Second Language (ESL) researchers often struggle to communicate during meetings in English and comprehend discussions, leading to limited contribution. To investigate these challenges, we surveyed 64 ESL researchers who frequently collaborate in multilingual teams and identified four key design goals around participation, comprehension, documentation, and feedback. Guided by these design goals, we developed LINC, a multimodal Language INdependent Collaboration system with two components: a real-time module for multilingual communication during meetings and a post-meeting dashboard for discussion analysis. We evaluated the system through a two-phased study with six triads of multilingual teams. We found that using LINC, participants benefited from communicating in their preferred language, recalled and reviewed actionable insights, and prepared for upcoming meetings effectively. We discuss external factors that impact multilingual meeting participation beyond language preferences and the implications of multimodal systems in facilitating meetings in hybrid multilingual collaborative settings beyond research.
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