用GPT打造共情聊天机器人,帮西班牙青少年谈论心理问题
An empathic GPT-based chatbot to talk about mental disorders with Spanish teenagers
- 结合封闭与开放对话,动态引导话题聚焦特定心理疾病
- 12-18岁青少年参与度高,能有效提升对心理疾病的自我觉察
- 适合心理健康教育、青少年心理支持场景
本文提出一种基于聊天机器人的系统,通过自我披露技术帮助12至18岁的西班牙青少年关注特定心理障碍。对话引擎融合封闭式与开放式交流,通过预设问题引导用户表达,根据其对某一障碍的敏感度,适时启动针对性讨论。随后,系统启用基于GPT-3语言模型的开放式对话,让用户自由表达。实验表明,该系统对青少年具有吸引力,有助于提高他们对心理障碍的认知与自我觉察,具备潜在应用价值。
原文摘要 · Abstract (English)
This paper presents a chatbot-based system to engage young Spanish people in the awareness of certain mental disorders through a self-disclosure technique. The study was carried out in a population of teenagers aged between 12 and 18 years. The dialogue engine mixes closed and open conversations, so certain controlled messages are sent to focus the chat on a specific disorder, which will change over time. Once a set of trial questions is answered, the system can initiate the conversation on the disorder under the focus according to the user's sensibility to that disorder, in an attempt to establish a more empathetic communication. Then, an open conversation based on the GPT-3 language model is initiated, allowing the user to express themselves with more freedom. The results show that these systems are of interest to young people and could help them become aware of certain mental disorders.
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