arXiv:2505.17795cs.CLcs.AI2025-05AAAI被引 7

用大模型生成候选动作,智能选择最优对话策略。

DialogXpert: Driving Intelligent and Emotion-Aware Conversations through Online Value-Based Reinforcement Learning with LLM Priors

  • 用冻结大模型生成高质量对话动作候选,缩小决策空间。
  • 三轮内完成对话,成功率超94%,部分场景超97%。
  • 结合用户情绪动态调整策略,适合需要共情的交互场景。

大型语言模型(LLM)代理在反应式对话中表现优异,但在主动、目标驱动的交互中因短视解码和高昂规划成本而受限。我们提出DialogXpert,利用冻结的LLM每轮生成少量高质量候选动作,并通过基于时序差分学习训练的紧凑Q网络,在固定BERT嵌入空间中选择最优动作。该系统实时追踪用户情绪,使每个决策既推动任务进展,又建立真实共情连接。在谈判、情感支持和辅导等基准测试中,DialogXpert可在三轮内达成目标,成功率超过94%;使用更大规模的LLM先验时,成功率突破97%,显著提升谈判效果。该框架实现了可扩展的实时、战略性和情绪智能对话规划。代码见 https://github.com/declare-lab/dialogxpert/

原文摘要 · Abstract (English)

Large-language-model (LLM) agents excel at reactive dialogue but struggle with proactive, goal-driven interactions due to myopic decoding and costly planning. We introduce DialogXpert, which leverages a frozen LLM to propose a small, high-quality set of candidate actions per turn and employs a compact Q-network over fixed BERT embeddings trained via temporal-difference learning to select optimal moves within this reduced space. By tracking the user's emotions, DialogXpert tailors each decision to advance the task while nurturing a genuine, empathetic connection. Across negotiation, emotional support, and tutoring benchmarks, DialogXpert drives conversations to under $3$ turns with success rates exceeding 94\% and, with a larger LLM prior, pushes success above 97\% while markedly improving negotiation outcomes. This framework delivers real-time, strategic, and emotionally intelligent dialogue planning at scale. Code available at https://github.com/declare-lab/dialogxpert/

对话系统情绪感知强化学习大模型应用

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