让大模型协作模拟人类情感智能,提升情绪理解与生成能力
When LLMs Team Up: The Emergence of Collaborative Affective Computing
- 用多个专业模型与大模型协同,模仿人类双过程心理机制
- 协作系统在情绪理解任务中显著提升鲁棒性与适应性
- 适合研究情感计算、人机交互的学者与工程师参考
情感计算(AC)在弥合人类情感体验与机器理解之间起关键作用。传统自然语言处理中的情感计算多采用流水线架构,结构僵化导致效率低下且适应性差。大语言模型(LLMs)的出现为情感理解与生成任务提供了统一框架,增强了动态实时交互潜力。然而,LLMs在情感推理中存在认知局限,如误读文化差异或上下文情绪,并产生决策幻觉。为此,近期研究提倡基于LLM的协作系统,强调专业化模型与LLM之间的互动,通过情感与理性思维的协同,模仿人类类情感智能,契合心理学中的双过程理论。本综述系统梳理了基于LLM的情感计算协作系统,涵盖从结构化协作到自主协作的演进;包括:(1) 现有方法的系统性回顾,聚焦协作策略、机制、核心功能与应用;(2) 在代表性情感理解与生成任务中对协作策略的实验比较;(3) 分析该系统在复杂情感推理中提升鲁棒性与适应性的潜力;(4) 探讨关键挑战与未来研究方向。本文首次系统探索了情感计算中大模型的协同智能,为逼近人类社交智能的更强应用铺平道路。
原文摘要 · Abstract (English)
Affective Computing (AC) is essential in bridging the gap between human emotional experiences and machine understanding. Traditionally, AC tasks in natural language processing (NLP) have been approached through pipeline architectures, which often suffer from structure rigidity that leads to inefficiencies and limited adaptability. The advent of Large Language Models (LLMs) has revolutionized this field by offering a unified approach to affective understanding and generation tasks, enhancing the potential for dynamic, real-time interactions. However, LLMs face cognitive limitations in affective reasoning, such as misinterpreting cultural nuances or contextual emotions, and hallucination problems in decision-making. To address these challenges, recent research advocates for LLM-based collaboration systems that emphasize interactions among specialized models and LLMs, mimicking human-like affective intelligence through the synergy of emotional and rational thinking that aligns with Dual Process Theory in psychology. This survey aims to provide a comprehensive overview of LLM-based collaboration systems in AC, exploring from structured collaborations to autonomous collaborations. Specifically, it includes: (1) A systematic review of existing methods, focusing on collaboration strategies, mechanisms, key functions, and applications; (2) Experimental comparisons of collaboration strategies across representative tasks in affective understanding and generation; (3) An analysis highlighting the potential of these systems to enhance robustness and adaptability in complex affective reasoning; (4) A discussion of key challenges and future research directions to further advance the field. This work is the first to systematically explore collaborative intelligence with LLMs in AC, paving the way for more powerful applications that approach human-like social intelligence.
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