用聊天机器人教老人用生成式AI，探索如何提升他们的认知与安全意识。
"We need to avail ourselves of GenAI to enhance knowledge distribution": Empowering Older Adults through GenAI Literacy
- 通过定制聊天机器人Litti开展生成式AI教学
- 老人对AI认知有提升，但信任感未显著增强
- 适合关注老年科技教育的研究者与政策制定者
随着生成式AI日益普及，为包括老年人（65岁及以上）在内的易受影响群体提供理解其优势与潜在风险的知识至关重要。老年人往往对新兴技术持更谨慎态度，需量身定制的素养支持。本研究采用混合方法，通过名为Litti的聊天机器人向老年人传授生成式AI素养，评估其在知识、安全与伦理使用方面的效果。定量数据显示AI素养呈上升趋势，但未达统计显著；定性访谈则揭示了参与者对生成式AI认知水平不一，且普遍希望进一步学习。研究还表明，尽管Litti提供了积极的学习体验，但并未显著提升参与者的信任感或安全感。该探索性案例研究凸显了为快速增长的老年群体设计AI素养教育所面临的挑战与机遇。
原文摘要 · Abstract (English)
As generative AI (GenAI) becomes increasingly widespread, it is crucial to equip users, particularly vulnerable populations such as older adults (65 and older), with the knowledge to understand its benefits and potential risks. Older adults often exhibit greater reservations about adopting emerging technologies and require tailored literacy support. Using a mixed methods approach, this study examines strategies for delivering GenAI literacy to older adults through a chatbot named Litti, evaluating its impact on their AI literacy (knowledge, safety, and ethical use). The quantitative data indicated a trend toward improved AI literacy, though the results were not statistically significant. However, qualitative interviews revealed diverse levels of familiarity with generative AI and a strong desire to learn more. Findings also show that while Litti provided a positive learning experience, it did not significantly enhance participants' trust or sense of safety regarding GenAI. This exploratory case study highlights the challenges and opportunities in designing AI literacy education for the rapidly growing older adult population.
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