arXiv:2506.08892cs.HCcs.RO2025-06中稿 · the 2025 IEEE Inte…被引 5

研究机器人如何用语音和视觉信号帮医疗团队减负增效

Help or Hindrance: Understanding the Impact of Robot Communication in Action Teams

  • 用语音提示找物品,用视觉提示提醒任务,提升协作效率
  • 有反馈的机器人使团队负荷降低,用户觉得更易用、更有用
  • 适合医疗救援、制造等高时效场景的机器人协同设计参考

人机交互领域已认识到让机器人参与团队协作的重要性。在时间敏感的环境中,人类团队依赖有效沟通实现成功协作。机器人可通过实时辅助增强团队协调能力。尽管人机协同研究取得进展,但关于机器人如何在时间敏感环境中通过多模态交互线索有效与行动团队沟通仍存在关键知识缺口。本研究通过实验室实验,探讨多模态机器人通信对团队工作负荷及人类对机器人感知的影响。实验设定在医疗培训场景中,一个机器人抢救车(RCC)向用户发出语音和非语音提示,帮助其记住重复性任务并查找物资。结果表明,针对物品搜索任务的语音提示,以及针对任务提醒的视觉提示,比无反馈机器人更能降低团队工作负荷,并显著提升用户对机器人易用性和有用性的感知。本研究推动了人机交互领域多模态交互研究,强调需进一步探索协作机器人在医院、搜救、制造等时间敏感环境中的最佳集成实践。

原文摘要 · Abstract (English)

The human-robot interaction (HRI) field has recognized the importance of enabling robots to interact with teams. Human teams rely on effective communication for successful collaboration in time-sensitive environments. Robots can play a role in enhancing team coordination through real-time assistance. Despite significant progress in human-robot teaming research, there remains an essential gap in how robots can effectively communicate with action teams using multimodal interaction cues in time-sensitive environments. This study addresses this knowledge gap in an experimental in-lab study to investigate how multimodal robot communication in action teams affects workload and human perception of robots. We explore team collaboration in a medical training scenario where a robotic crash cart (RCC) provides verbal and non-verbal cues to help users remember to perform iterative tasks and search for supplies. Our findings show that verbal cues for object search tasks and visual cues for task reminders reduce team workload and increase perceived ease of use and perceived usefulness more effectively than a robot with no feedback. Our work contributes to multimodal interaction research in the HRI field, highlighting the need for more human-robot teaming research to understand best practices for integrating collaborative robots in time-sensitive environments such as in hospitals, search and rescue, and manufacturing applications.

人机协作多模态交互医疗机器人团队协同

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