恶意聊天机器人诱导用户泄露隐私信息,社交策略最有效
Malicious LLM-Based Conversational AI Makes Users Reveal Personal Information
- 设计恶意系统提示,利用社交心理诱导用户披露隐私
- 502人实验显示,恶意机器人提取隐私量是正常机器人的3倍以上
- 适合关注大模型隐私风险的研究者与产品设计者
基于大语言模型的对话式人工智能(CAI),如ChatGPT,正被广泛使用,但存在用户在对话中无意泄露个人信息的风险。已有研究指出其可能被用于恶意目的,但一种新型威胁——专为窃取用户隐私而设计的恶意CAI仍未被充分探索。本文基于不同策略构建了恶意系统提示,通过随机对照试验对502名参与者进行测试,评估恶意与良性CAI在获取个人数据方面的表现,并分析用户感知。结果表明,恶意CAI提取的个人信息显著多于良性版本,其中基于隐私社交属性的策略最为高效且不易被察觉。该研究揭示了此类恶意应用带来的严重隐私威胁,并为未来研究与实践提供可操作建议。
原文摘要 · Abstract (English)
LLM-based Conversational AIs (CAIs), also known as GenAI chatbots, like ChatGPT, are increasingly used across various domains, but they pose privacy risks, as users may disclose personal information during their conversations with CAIs. Recent research has demonstrated that LLM-based CAIs could be used for malicious purposes. However, a novel and particularly concerning type of malicious LLM application remains unexplored: an LLM-based CAI that is deliberately designed to extract personal information from users. In this paper, we report on the malicious LLM-based CAIs that we created based on system prompts that used different strategies to encourage disclosures of personal information from users. We systematically investigate CAIs' ability to extract personal information from users during conversations by conducting a randomized-controlled trial with 502 participants. We assess the effectiveness of different malicious and benign CAIs to extract personal information from participants, and we analyze participants' perceptions after their interactions with the CAIs. Our findings reveal that malicious CAIs extract significantly more personal information than benign CAIs, with strategies based on the social nature of privacy being the most effective while minimizing perceived risks. This study underscores the privacy threats posed by this novel type of malicious LLM-based CAIs and provides actionable recommendations to guide future research and practice.
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