arXiv:2506.12077cs.CYcs.CL2025-06被引 1

LLMs比人类更冷静,能缓和气候议题争论

Artificial Intelligence and Civil Discourse: How LLMs Moderate Climate Change Conversations

  • 用情感分析对比5个大模型与人类对话
  • 模型情绪中立且强度低,降低舆论极化
  • 适合研究AI如何改善公共讨论质量

随着大语言模型(LLMs)越来越多地融入在线平台与数字交流空间,其对公众话语——尤其是气候变迁等敏感议题——的影响亟需系统性探究。本研究考察了LLMs通过其独特的沟通行为自然调节气候变迁对话的机制。我们对五种先进模型(Gemma、Llama 3、Llama 3.3、GPT-4o、Claude 3.5)在社交媒体上与人类用户的对话进行了比较分析。通过情感分析评估了模型与人类回应的情感特征。结果揭示出两种关键调节机制:第一,LLMs始终表现出情绪中立,显著低于人类用户的极化倾向;第二,LLMs在各类语境下保持较低的情绪强度,从而在对话中起到稳定作用。这些发现表明,LLMs具备内在的调节能力,可能提升争议性话题公共对话的质量。本研究深化了对人工智能如何支持更文明、建设性的气候讨论的理解,并为设计人工智能辅助沟通工具提供依据。

原文摘要 · Abstract (English)

As large language models (LLMs) become increasingly integrated into online platforms and digital communication spaces, their potential to influence public discourse - particularly in contentious areas like climate change - requires systematic investigation. This study examines how LLMs naturally moderate climate change conversations through their distinct communicative behaviors. We conduct a comparative analysis of conversations between LLMs and human users on social media platforms, using five advanced models: three open-source LLMs (Gemma, Llama 3, and Llama 3.3) and two commercial systems (GPT-4o by OpenAI and Claude 3.5 by Anthropic). Through sentiment analysis, we assess the emotional characteristics of responses from both LLMs and humans. The results reveal two key mechanisms through which LLMs moderate discourse: first, LLMs consistently display emotional neutrality, showing far less polarized sentiment than human users. Second, LLMs maintain lower emotional intensity across contexts, creating a stabilizing effect in conversations. These findings suggest that LLMs possess inherent moderating capacities that could improve the quality of public discourse on controversial topics. This research enhances our understanding of how AI might support more civil and constructive climate change discussions and informs the design of AI-assisted communication tools.

大模型公共话语情感分析

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