arXiv:2506.13409cs.IR2025-06

首次研究推荐类型对用户神经与行为反应的影响,发现不同推荐类别引发差异化的心理响应。

Beyond One-Size-Fits-All: A Study of Neural and Behavioural Variability Across Different Recommendation Categories

  • 通过脑电与行为数据,对比四类推荐的用户反应模式
  • 发现每类推荐对应独特神经与行为特征,且个体差异显著
  • 适合关注用户体验、个性化推荐机制的研究者

传统推荐系统主要基于推荐准确性和相关性评估性能,但这种以算法为中心的方法忽略了不同类型推荐对用户参与度和整体体验质量的影响。本文首次从用户角度出发,探究不同推荐类别在神经与行为层面的变异规律,超越单一相关性评价。我们基于包含多种推荐类型的电商数据集,开展受控实验,采集了用户的脑电(EEG)与行为数据,分析了在搜索结果中针对'精确匹配'、'替代品'、'互补品'及'无关产品'四类推荐的用户反应。研究揭示了各类别对应的神经与行为模式存在显著关联,同时发现个体间存在明显差异,为理解用户决策机制提供了新视角。

原文摘要 · Abstract (English)

Traditionally, Recommender Systems (RS) have primarily measured performance based on the accuracy and relevance of their recommendations. However, this algorithmic-centric approach overlooks how different types of recommendations impact user engagement and shape the overall quality of experience. In this paper, we shift the focus to the user and address for the first time the challenge of decoding the neural and behavioural variability across distinct recommendation categories, considering more than just relevance. Specifically, we conducted a controlled study using a comprehensive e-commerce dataset containing various recommendation types, and collected Electroencephalography and behavioural data. We analysed both neural and behavioural responses to recommendations that were categorised as Exact, Substitute, Complement, or Irrelevant products within search query results. Our findings offer novel insights into user preferences and decision-making processes, revealing meaningful relationships between behavioural and neural patterns for each category, but also indicate inter-subject variability.

推荐系统脑电分析用户体验

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