揭示社会向善AI落地难的根源,给出可操作的协作指南
The Hardness of Achieving Impact in AI for Social Impact Research: A Ground-Level View of Challenges & Opportunities
- 通过26位研究者访谈,梳理真实场景中社会向善AI的协作障碍
- 超半数项目卡在概念验证阶段,难推进到实际部署
- 适合关注社会影响的学术与产业研究者参考实践策略
社会向善人工智能(AI4SI)融合人工智能、机器学习与社会科学,致力于解决联合国可持续发展目标相关议题。尽管该领域日益热门,但实现真实世界影响仍面临巨大挑战。尤其在寻找愿意共同设计并部署解决方案的合作者方面困难重重,导致众多项目停滞于概念验证阶段,难以实现生产级应用。本文基于对26位AI4SI研究者的访谈(主要来自全球北方高校,也包含部分产业界研究者和从业者),结合作者亲身经历,采用主题分析法揭示了阻碍社会影响力落地的结构性、组织性、沟通性、协作性及操作性难题。虽无简单解法,但作者提炼出可执行的最佳实践与策略,为追求社会影响的科研人员与机构提供实用指导。需注意,研究结论主要适用于全球北方学术群体,政府、初创企业及全球南方研究者视角在样本中覆盖不足。
原文摘要 · Abstract (English)
AI for Social Impact (AI4SI) is an emergent field harnessing interdisciplinarities between the fields of artificial intelligence (AI), machine learning (ML), and the social sciences to address societal issues aligned with the United Nations Sustainable Development Goals (UN SDGs), such as universal healthcare, climate action, etc. Despite AI4SI's rising popularity, achieving tangible, on-the-ground impact remains a significant challenge. In particular, identifying collaborators open to co-designing and deploying AI4SI-based solutions in real-world settings is often difficult. Thus, many projects stall at the proof-of-concept stage, unable to scale to production-level deployment. Drawing on twenty-six AI4SI researchers' interviews, primarily from academic institutions though also including some industry researchers and practitioners, and the authors' own lived experiences, this paper employs thematic analysis to highlight structural, organizational, communication, collaboration, and operational challenges hindering socially impactful AI4SI deployments. While there are no easy fixes, the authors synthesize best practices and actionable strategies from interviews and personal experiences, positioning this paper as a practical guide for AI4SI researchers and organizations pursuing socially impactful collaborations$^1$. $^1$We note that our findings are most directly applicable to academic research groups in the global north, as governmental, startup, and global south researchers' perspectives are underrepresented in our sample.
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