通过模拟机器人缓解周日低落情绪,探索用户真实担忧。
User Concerns Regarding Social Robots for Mood Regulation: A Case Study on the "Sunday Blues"
- 用虚构机器人Mora引导用户想象互动场景
- 15人参与,发现对情感干预的伦理边界存疑
- 为情感机器人设计提供人性化考量依据
尽管近期研究显示社交机器人有潜力支持情绪调节,但人们对将其融入日常生活的看法仍不明确。为此,我们开展了一项探索性案例研究,以虚构机器人概念「Mora」为媒介,激发人们对日常细微情绪体验(如「周日低落」)中使用社交机器人的反思与讨论。通过视频原型和共构故事法,15名参与者设想与Mora的互动,表达对机器人共情能力、干预有效性及伦理边界的期望与疑虑。研究揭示了用户在情感支持情境下的复杂心理反应,并提炼出未来人机交互研究与开发中的关键设计原则。
原文摘要 · Abstract (English)
While recent research highlights the potential of social robots to support mood regulation, little is known about how prospective users view their integration into everyday life. To explore this, we conducted an exploratory case study that used a speculative robot concept "Mora" to provoke reflection and facilitate meaningful discussion about using social robots to manage subtle, day-to-day emotional experiences. We focused on the "Sunday Blues," a common dip in mood that occurs at the end of the weekend, as a relatable context in which to explore individuals' insights. Using a video prototype and a co-constructing stories method, we engaged 15 participants in imagining interactions with Mora and discussing their expectations, doubts, and concerns. The study surfaced a range of nuanced reflections around the attributes of social robots like empathy, intervention effectiveness, and ethical boundaries, which we translated into design considerations for future research and development in human-robot interaction.
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