提出双金字塔框架，系统梳理人机交互中从基础到宏大的人类需求。
Human-centered AI with focus on Human-robot interaction (Book chapter)
- 基于人中心AI原则，构建双金字塔人类需求框架
- 涵盖从机器人效能到联合国可持续发展目标的多层次需求
- 适合关注人机共融与社会影响的研究者和设计者
现代社交机器人可视为第一次工业革命蒸汽机和第三次工业革命工业机械臂的继承者。随着第四次工业革命推进，机器人与人类互动中出现诸多挑战，研究者认为，如同其他人工智能技术，机器人也必须以人类为中心。本章旨在系统阐述人与机器人交互中的各类需求，涵盖短期一对一交互（微观层面）至长期社会层面的宏观需求。在人中心人工智能原则基础上，首次提出名为‘双金字塔’的新框架，全面归纳机器人交互中的人类需求，从最基础的机器人有效性，到与机器人协作实现联合国17项可持续发展目标等宏观要求。
原文摘要 · Abstract (English)
Modern social robots can be considered the descendants of steam engines from the First Industrial Revolution (IR 1.0) and industrial robotic arms from the Third Industrial Revolution (IR 3.0). As some time has passed since the introduction of these robots during the Fourth Industrial Revolution (IR 4.0), challenges and issues in their interaction with humans have emerged, leading researchers to conclude that, like any other AI-based technology, these robots must also be human-centered to meet the needs of their users. This chapter aims to introduce humans and their needs in interactions with robots, ranging from short-term, one-on-one interactions (micro-level) to long-term, macro-level needs at the societal scale. Building upon the principles of human-centered AI, this chapter presents, for the first time, a new framework of human needs called the Dual Pyramid. This framework encompasses a comprehensive list of human needs in robot interactions, from the most fundamental, robot effectiveness to macro level requirements, such as the collaboration with robots in achieving the United Nations 17 Sustainable Development Goals.
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