eSapiens让企业安全可控地使用大模型，实现可审计的智能问答与数据洞察。
eSapiens: A Platform for Secure and Auditable Retrieval-Augmented Generation
- 构建私有化AI平台，支持多模型接入与无代码流程编排
- 512词块检索精度达91.3%，事实一致性提升最高23%
- 适合金融、法律等对可审计性要求高的企业使用
我们提出eSapiens，一个面向企业的AI即服务（AIaaS）平台，围绕专有数据、业务流程和主流大语言模型（LLM）构建。eSapiens使企业完全掌控其AI资产，将所有内容保留在内部以确保知识留存与数据安全。AI代理（Sapiens）可为团队提供洞察并自动化重复任务，助力聚焦高价值工作。系统集成结构化文档摄入、混合向量检索及通过LangChain实现的无代码编排，支持OpenAI、Claude、Gemini、DeepSeek等主流LLM。核心组件THOR Agent可处理类SQL查询，生成企业数据库的可操作洞察。评估实验显示：在法律语料上，512词块大小的检索精度最高（Top-3准确率91.3%）；在五种LLM的TRACe测评中，eSapiens输出的事实一致性最高提升23%。结果证明eSapiens在法律、金融等高风险领域具备可信、可审计的AI工作流能力。
原文摘要 · Abstract (English)
We present eSapiens, an AI-as-a-Service (AIaaS) platform engineered around a business-oriented trifecta: proprietary data, operational workflows, and any major agnostic Large Language Model (LLM). eSapiens gives businesses full control over their AI assets, keeping everything in-house for AI knowledge retention and data security. eSapiens AI Agents (Sapiens) empower your team by providing valuable insights and automating repetitive tasks, enabling them to focus on high-impact work and drive better business outcomes. The system integrates structured document ingestion, hybrid vector retrieval, and no-code orchestration via LangChain, and supports top LLMs including OpenAI, Claude, Gemini, and DeepSeek. A key component is the THOR Agent, which handles structured SQL-style queries and generates actionable insights over enterprise databases. To evaluate the system, we conduct two experiments. First, a retrieval benchmark on legal corpora reveals that a chunk size of 512 tokens yields the highest retrieval precision (Top-3 accuracy: 91.3%). Second, a generation quality test using TRACe metrics across five LLMs shows that eSapiens delivers more context-consistent outputs with up to a 23% improvement in factual alignment. These results demonstrate the effectiveness of eSapiens in enabling trustworthy, auditable AI workflows for high-stakes domains like legal and finance.
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